Shift Leader
Tommy's Express Car Wash operates express car wash locations with a focus on delivering high-quality wash services, strong customer service, and smooth, team-oriented operations. This is a customer-facing environment where consistency, energy, and attention to service standards help create a positive experience for every guest.
As a Shift Leader, you will help set the tone for the day by keeping operations running smoothly and supporting a strong service culture on the ground. This role is well suited to someone who enjoys leading by example, staying engaged with both customers and team members, and helping drive a fast-paced operation toward daily goals.
Responsibilities
• Oversee daily shift operations and ensure smooth customer service delivery
• Monitor site cleanliness, safety, and service quality standards
• Lead, coach, and support team members throughout each scheduled shift
Requirements
Required Qualifications
• Comfortable coaching frontline team members and handling guest concerns or service recovery during a shift
• Able to remain on your feet for the full shift
• Must be eligible to work in the United States
• Valid driver's license and reliable transportation
• Availability to work evenings and weekends
Preferred Qualifications
• Experience in retail, food service, or hospitality
• Experience helping drive sales
• Team leadership experience
Benefits
Bonus Program
401K with Company Match
Health Care
Car Wash Membership
IT Services and IT Consulting
Management
Full-time