Job Description Kratos Fitness, LLC is seeking to add a Front Desk and Admin manager to our growing team. This position would work alongside the owner and would oversee scheduling and managing front desk staff, smoothie bar, and basic gym operations. Administrative, food prep, and customer service experience is highly preferred. The position will be responsible for managing inventory, preparing smoothies, coffee, espresso, and cafe items, managing front desk and child care staff, and performing varies administrative and customer service duties. Required Qualifications: Ability to work varying weekday shifts between the hours of 530am - 830pm A friendly, and highly energetic personality Is a must. Demonstrated experience in food preparation or closely related field. Customer service experience. A motivated leader who is able to learn quickly and work independently with little guidance. Ability to multi-task and work under stressful and busy conditions. Skill in organizing resources to meet tight deadlines Ability to lead a team and supervise staff, programs, and inventory Preferred Qualifications: Associates degree or higher. Experience and knowledge in a fitness environment Sales and customer service experience Management experience Availability: Applicants must be available to work 20-30 hours per week, between the hours of 5:30am - 8:30pm M-F, and at least one Saturday per month to be considered for this position. Most Shifts are daytime, but early mornings and evenings are sometimes required. CPS Background check must be completed and passed for employment. Job Type: Part-time Pay: $16-$18 base hourly + tips. Example of Job duties: Hires, trains, and manages front desk and childcare staff. Creates and manages the front desk and childcare schedule. Coordinates emergency coverage (sick, no show, staff that quit), and covers emergency shifts when needed. Delegates schedule creations to assistant (currently Grace) when possible, but provides oversight and is ultimately responsible for the staffing schedule. Ensures that staff are properly cleaning, organizing, and maintaining Fuel bar, front desk, lobby, bathrooms, and all exercise areas of the gym. Makes changes to cleaning schedules as needed to ensure that things are staying neat and clean. Manages inventory of Fuel bar + cleaning supplies and performs shopping, online ordering, and online bill pay when needed. Responsible for keeping retail areas stocked, neatly displayed, and arranging/creating sales displays to increase sales. Trains front desk staff to perform these duties and ensures that they are doing them. Responsible for making sure that staff are following dress code. Acts as Member Liaison performing tasks such as tours, sales, account management, outreach, customer service, and other duties as assigned. Creates email templates for quick responses to various inquiry types (classes, open gym tours, personal training, any current promo). Reaches out to leads with follow up and new member deals. Engages with members and promotes interaction among staff and members. Attends networking events, health fairs, and promotional events as needed to increase our exposure, or has assistant attend (if available). Keeps up to date with staff and member birthdays and posts to social media when applicable. Promotes Kratos Performance memberships, retail and fuel bar products through item spotlights, displays, contests, and giveaways etc. Will have access to manager google account and will keep email, and Drive organized. Other duties as assigned by the owner/manager. May assist with Social Media content and management if needed. Job Type: Part-time Pay: $16.00 - $18.00 per hour Benefits: Employee discount Flexible schedule Experience: Food preparation: 1 year (Preferred) Work Location: In person
Salary: $16 - $18 an hour
Employment Type: Part-time
Qualifications
Food preparation: 1 year (Preferred)
Benefits
Employee discount, Flexible schedule