Base Salary + Commission Program Xode, Inc., is a leading custom label manufacturer specializing in both flexographic and digital label production and a Premier Distributor of 3M Industrial Products. We are seeking a highly organized and proactive Sales Assistant & Sales Coordinator to support our growing sales department. This role is vital to maintaining smooth communication between customers, Sales Representatives, Customer Service, Estimating, and Production. The Sales Assistant & Sales Coordinator will help manage incoming customer requests, help prepare and track quotes, coordinate project details, and ensure all information flows accurately throughout the organization. The ideal candidate thrives in a fast‑paced environment, communicates clearly, and enjoys supporting a team that delivers high‑quality label and industrial solutions to customers across a wide variety of industries. You will work closely with Sales, Customer Service, Estimating, and Graphics, helping keep projects moving efficiently from initial inquiry to completed order. If you are detail‑oriented, personable, and enjoy coordinating many moving parts, this role offers a strong opportunity to grow within a dynamic and expanding manufacturing company. Duties Follow up on all quotes by phone, documenting results and next steps in NetSuite. Call customers to confirm receipt of Sales Order Confirmations for opportunities to upsell, gather additional information, and identify new applications and needs. Use the internet and other lead-generation tools to scrub territories for prospect opportunities. Evaluate findings to identify leads requiring future outside sales visits. Monitor smaller accounts through scheduled follow up calls, ensuring retention and growth. Make initial contact with leads provided by outside sales to establish communication and qualify opportunities. Become efficient in the Xode NetSuite ERP System, including order entry, quote management, and customer record maintenance. Gain full proficiency in 3M's bCom system for product availability, ordering, and pricing. Assist with Order Entry in NetSuite during high-volume periods. Gain a foundational understanding of how custom printed labels are manufactured at Xode. Develop strong product knowledge across 3M's industrial catalog including Adhesives, Abrasives, and Industrial Tapes Use this knowledge to support customers, identify opportunities, and drive new business. Qualifications Proven experience in customer service or sales roles is preferred, not required. Excellent communication and interpersonal skills. Strong organizational skills with attention to detail. Ability to work effectively both independently and as part of a team. Proficiency in basic computer applications such as MS Office or CRM systems is a plus. A proactive attitude with a desire to learn and grow within the sales field. Additional education in business or related fields is advantageous. Join our team as a Sales Assistant & Sales Coordinator to contribute to our success while advancing your career in sales and customer service. Pay: From $50,000.00 per year Benefits: Cell phone reimbursement Dental insurance Health insurance Opportunities for advancement Paid time off Paid training Work Location: In person
Salary: From $50,000 a year
Employment Type: Full-time
Qualifications
Benefits
Paid training, Health insurance, Paid time off, Dental insurance, Cell phone reimbursement, Opportunities for advancement