“Presbyterian Homes of Georgia, Inc. is a Christian ministry providing exceptional services to enhance the quality of life for senior adults.” Our culture is based on service excellence that puts the needs of our residents first. It’s a living spirit that comes from our dedication to who we are as a Christian ministry. We believe that every human being is valuable, and they’re treated with the compassion and respect they deserve. Are you passionate about enriching the lives of seniors and making a meaningful impact every day? As our Resident Services Coordinator , you will serve as the heart of our Independent Living community—welcoming new residents, building strong personal relationships, and ensuring our seniors have the resources, support, and care coordination they need to thrive. If you are a compassionate, self-motivated professional who excels at communication, organization, and advocacy for older adults, we would love to welcome you to our team! The Athens Campus To meet the needs and changing lifestyles of seniors and their families in the Athens, GA community, Presbyterian Homes of Georgia is pleased to present Presbyterian Village, Athens , a state-of-the-art continuing care retirement community. As a Life Plan Community located on 80+ acres, Presbyterian Village, Athens campus is convenient to area cultural venues, churches, movie theaters, restaurants, hotels, and public transportation. About Us Since 1949, our name has been synonymous with excellence in senior living. A Christian ministry providing exceptional services, we offer gracious retirement living in five outstanding communities for those 62 and older. We are the proud sponsor of two established Life Plan Communities: Presbyterian Village in Austell and Presbyterian Home and Retirement Community in Quitman. Presbyterian Village Athens is our third Life Plan Community and, like its predecessors, will offer a full spectrum of health care that includes Independent Living Residences, Assisted Living, Memory Support, Skilled Nursing and Rehabilitation Services. Three additional communities, Calvin Court in Atlanta’s Buckhead neighborhood, Philips Tower in Decatur and Swainsboro Presbyterian Apartments in Swainsboro offer comfortable, affordable apartment living for active seniors. In addition to our exceptional communities, our commitment to quality care sets us apart. Never in our history has a resident been asked to leave because of outliving his or her financial means. If you thrive on building deep, personal connections and want a role where your daily advocacy directly shapes the comfort, joy, and independence of senior residents, this is your opportunity to make a lasting impact in our community. Apply today to bring your passion and energy to our Independent Living team! Key Responsibilities (overview) Welcoming & Onboarding: Guide new residents through a smooth transition into our community, completing initial check-ins and providing ongoing follow-up visits to help them settle in. Resident Advocacy & Support: Build strong, trust-based relationships with residents; observe changes in physical or emotional well-being, and collaborate with family members, leadership, and our interdisciplinary care teams. Care Coordination & Resources: Assist residents with transitioning to higher levels of care when needed, coordinate outside resources, and arrange transportation for medical appointments and campus outings. Records & Compliance: Maintain organized resident files, including vital health forms, advance directives, and visit logs, ensuring accurate tracking and documentation. Engagement & Activities: Lead small-group and activities to foster social connection, independence, and overall well-being. Community Outreach: Assist with campus tours, prospective resident communications, and waitlist engagement in collaboration with our Marketing team. Qualifications & Skills (overview) Experience: Background in senior living, human services, or healthcare coordination preferred. Passion for Seniors: A genuine appreciation for the wisdom, heritage, and dignity of older adults and a strong understanding of the aging process. Communication & Organization: Excellent interpersonal skills with the ability to handle sensitive family and health conversations with empathy, discretion, and professionalism. Self-Motivated & Independent: Ability to manage your schedule, prioritize tasks, and work effectively without constant direct supervision. Flexibility: Willingness to work occasional evening or weekend hours as needed to accommodate family visits or community events. Why Join Us? Supportive, team-oriented work environment dedicated to high-quality care and service. Opportunities to build deep, rewarding relationships with residents and their families. Competitive compensation and comprehensive benefits package. Please visit our website at: www.phgainc.org We invite you to submit your detailed resume and any additional materials for consideration. Equal Employment Opportunity employer (EEO). Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Vision insurance Application Question(s): Have you worked our company in the past Are you available to work a Full-Time position Education: Associate (Preferred) Experience: managing resident onboarding, care coordination or similar: 2 years (Preferred) resident advocacy and support: 2 years (Preferred) leading group educational or wellness activities or events: 2 years (Preferred) planning and coordinating resident activities: 2 years (Preferred) conducting resident tours : 1 year (Preferred) senior living software (PointClickCare/Yardi/MatrixCare): 1 year (Preferred) Interdisciplinary care teams: 1 year (Preferred) senior living community (LPC, CCRC): 1 year (Preferred) Language: English (Required) Ability to Commute: Athens, GA 30606 (Required) Work Location: In person
Salary:
Employment Type: Full-time
Qualifications
English (Required), Work authorization (Required), Associate (Preferred), Managing resident onboarding, care coordination or similar: 2 years (Preferred), Resident advocacy and support: 2 years (Preferred), Leading group educational or wellness activities or events: 2 years (Preferred), Planning and coordinating resident activities: 2 years (Preferred), Conducting resident tours : 1 year (Preferred), Senior living software (PointClickCare/Yardi/MatrixCare): 1 year (Preferred), Interdisciplinary care teams: 1 year (Preferred), Senior living community (LPC, CCRC): 1 year (Preferred)
Benefits
Professional development assistance, 401(k), Health insurance, 401(k) matching, Paid time off, Employee discount, Vision insurance, Dental insurance, Life insurance