Temp-to-Hire Client Account Specialist! Schedule: Mon-Thurs 8am-4:30/5pm (once a week 11am/12pm-8pm), Fri 8am-4pm Job Duties: Communicate directly with insurance companies daily to acquire patient verification of benefits and/or eligibility in a timely manner and report all needed documentation to all appropriate parties via email Assure accurate client insurance information and attach all supportive documentation into the patient profile in the EHR system. Verify and update insurance information as warranted. Email all information to the proper provider and/or staff member of any changes in insurance coverage and update profile in our EHR system, following the most up to date workflow. Work with team to assist client with seeking financial assistance as needed. Process includes but is not limited to, completing payment arrangement and/or processing of sliding fee scales application. Directly and indirectly as needed. Identify, correct, and resubmit all rejections, denials, voids, and overpayments to appropriate payer on a timely manner. Retrieve via EHR and mail out Statements in a monthly manner. Maintain a high level of customer service and professionalism both in dealing with the public and within the organization. Monitor, maintain and report barriers to department lead, for closure of batches, Work Collaboratively with Collection Agency to report any accounts moving to collections. Following agency process. Utilize 271 files to identify clients that may have lost insurance coverage. Once client has been identified follow appropriate procedure to ensure the reduction of client burden. Requirements: Bilingual Preferred High school diploma plus two (2) years of billing experience in the healthcare field required Knowledge /Ability to navigate and utilize electronic health records Strong MS Office experience Job Type: Full-time Pay: $19.14 per hour Schedule: Day shift Work Location: In person
Salary: $19.14 an hour
Employment Type: Full-time
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Benefits