Salesforce Sales Cloud Product Owner
Salesforce Sales Cloud Product Owner - Hybrid - Reading, PA
Join an Award-Winning Organization Driving Digital Transformation at Scale
Are you passionate about shaping customer experiences through cutting-edge Salesforce solutions? Do you thrive in high-growth environments where innovation, collaboration, and technology come together to create real business impact?
We are partnering with an industry-leading, award-winning organization that is experiencing significant continued growth and investing heavily in its digital transformation journey. With a substantial Salesforce ecosystem and a commitment to leveraging emerging technologies, this is a unique opportunity to influence enterprise-wide strategy while working on some of the most exciting CRM, AI, revenue intelligence, and customer experience initiatives in the market today.
As a Sales Cloud Product Owner, you will serve as the bridge between business stakeholders and technology teams, owning the vision, roadmap, and delivery of Salesforce Sales Cloud capabilities across a complex enterprise environment. You'll play a critical role in driving adoption, innovation, process standardization, and revenue growth through the strategic evolution of the Salesforce platform.
What You'll Be Doing
• Own and execute the Salesforce Sales Cloud product roadmap, aligning platform delivery with strategic business objectives.
• Partner with senior stakeholders to identify opportunities for process improvement, automation, and customer experience enhancement.
• Lead backlog management, prioritization, and refinement activities across multiple business units.
• Translate business needs into detailed user stories and acceptance criteria for development teams.
• Collaborate with Salesforce Administrators, Business Analysts, Architects, Developers, and external partners to deliver scalable solutions.
• Drive cross-functional alignment and process standardization across multiple lines of business.
• Define, monitor, and report on KPIs and success metrics to measure platform effectiveness and business outcomes.
• Coordinate release planning and delivery activities to ensure efficient and high-quality deployments.
• Champion user adoption and continuous improvement by gathering feedback and driving enhancements.
• Stay at the forefront of Salesforce innovation, researching new platform capabilities and identifying opportunities to deliver additional business value.
• Ensure all functional, technical, and process documentation is maintained to a high standard.
• Act as a trusted advisor to business leaders by combining process expertise, technology knowledge, and data-driven decision making.
What We're Looking For
Required Experience
• Proven experience as a Salesforce Product Owner, Salesforce Business Analyst, Salesforce Consultant, or related CRM leadership role.
• Deep expertise within Salesforce Sales Cloud.
• Strong experience managing product backlogs, gathering requirements, and delivering solutions in Agile environments.
• Demonstrated success partnering with both technical and non-technical stakeholders.
• Experience driving user adoption, process optimization, and business transformation initiatives.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
Preferred Qualifications
• Bachelor's degree in Business, Information Systems, Computer Science, or a related discipline.
• Salesforce Certified Administrator.
• Salesforce Certified Business Analyst.
• Salesforce Certified Sales Cloud Consultant preferred.
• Advanced Administrator and additional Salesforce certifications are highly valued.
• Knowledge of Salesforce Service Cloud, Marketing Cloud, CPQ, Revenue Intelligence, Einstein AI, and Sales Engagement tools.
• Experience with reporting, analytics, process mapping, and data visualization tools.
Why Join?
• Join an award-winning organization recognized for excellence and innovation.
• Be part of a business experiencing sustained hyper-growth and significant investment in technology.
• Work on enterprise-scale Salesforce initiatives that directly impact customer experience and revenue growth.
• Gain exposure to emerging Salesforce technologies, AI-driven capabilities, and next-generation digital solutions.
• Collaborate with a highly capable leadership team committed to innovation and continuous improvement.
• Enjoy the opportunity to shape strategic platform direction and influence business outcomes at scale.
If you're looking for a role where you can combine strategic thinking, Salesforce expertise, and business transformation in a dynamic, fast-paced environment, we'd love to hear from you.
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