Telecommunicator I
JOB VACANCY #: JV 2026-10
THE POSITION OF: Telecommunicator I
DEPARTMENT/DIVISION OF: Police/Special Services
FLSA CLASSIFICATION: Non-Exempt
CLASSIFICATION: AFSCME 2763 – Rank & File
SCHEDULE: Full-Time (3:00 PM – 11:00 PM)
SALARY: $26.34/HR + $0.40 Shift Diff
POSTING DATE: March 17, 2026
Qualified, interested candidates must submit an application and current resume. Any questions email: gissell.vargas@readingpa.gov
POSITION SUMMARY :
The Telecommunicator I is responsible for answering emergency and non-emergency calls and monitoring various systems.
Typical duties may include but not limited to:
• Handling emergency/non-emergency calls and additional requests for police service.
• Successfully operate various systems, software, and radio console equipment.
• Apply policies, procedures, and guidelines relating to emergency/non-emergency situations.
• Ability to exercise sound judgment and stay calm under stressful situations in order to provide prompt responses to emergency situations.
• Ability to lead, provide direction, and assist other department personnel in various situations when needed.
• Work closely with other police divisions or agencies to ensure information is communicated efficiently.
• Complete department training, testing and required certifications.
• Ability to work mandatory overtime in order to maintain minimum manning with as little as one hour notice.
• Work schedules are set based upon the department needs and seniority.
• Must be able to work nights, weekends, holidays, and overtime.
• Maintain security clearances in order to access Criminal Justice Information Systems (CJIS).
• Maintain confidentiality at all times.
• Uphold a professional work environment.
• Perform other duties as assigned.
MINIMUM QUALIFICATIONS :
• Must be at least 18 years old.
• High school diploma or equivalent required.
• Successfully pass a thorough background investigation, drug screening and maintain a clear criminal background.
• No FELONY or MISDEMEANOR.
• Ability to type 35 wpm with accuracy.
• Pass the pre-hire Critical assessment test; scoring at least 85% or higher.
Non-profit Organizations
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Full-time