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The Grille Assistant Manager - FT

Bear Creek Mountain Resort

Location: 101 Doe Mountain Lane, Macungie, PA 18062
Type: Full-Time, Non-Remote
Posted on: July 16, 2026
Duties and Responsibilities Possess exceptional understanding of fine dining service standards. Exhibit exceptional job and product knowledge to provide staff and guests with accurate information in all aspects of food, wine, service, and resort information. Personally greet and/or seats 80 % of all guests on a daily basis. Floor presence is expected during peak times to keep specified percentages. Take ownership and be responsible for all aspects of the Grille restaurant operations and service standards during shift. Review current training procedures: review, update and/or create comprehensive training program for all employees. Administer training for all Grille employees to ensure proper sequence of service for all guests. Ensure that dining spaces are clean, organized and in proper working order at all times. Ensure completion and effectiveness of side work and cleaning schedules. Evaluate current standards, procedures and job descriptions; collaborate with manager to update and/or create standards and procedures elevating levels of service and performance within the department. Assist with hiring staff and creation of schedules. Ensure that the Grille is properly staffed, that shifts are properly covered according to business demands and that the staff is properly trained. Assist with creating and administering the Grille budget. Control costs, regulate sales and labor and maintain profitability standards. Work closely with Executive Chef, on menus, food concepts, wine lists and guest feedback Exhibit job and product knowledge sufficient to provide guests with accurate information in all aspects of food, service and resort information. Contribute to the team's effort by accomplishing tasks and assisting with projects as needed Comply with all Southern Management's policies and procedures Perform various other duties as assigned by Director and/or Manager Requirements: Education & Experience Required One to two years food service management experience in a full service restaurant. Expert knowledge of wine, liquors and beer. Ramp and ServSafe certifications strongly preferred Skills Required Computer efficiency in Windows, Word, WordPerfect, Excel, internet navigation, electronic mail, and point of sale system. Must possess a valid U.S. Drivers' License and clean driving record Req Benefits: Bear Creek offers loads of discounts and privileges for our team members. Referral bonus Discounted tickets for Bear Creek events Free access to Mountain Activity Center activities for team members and 50% off for 4 family members or friends* Discounts on items from the Hotel gift shop and Slopeside Sports retail store Discounts at the Spa Discounts at our Restaurants* Discount programs with outside companies Skiing and snowboarding* Free rentals* Free lesson* Free snow tubing* 1 Employee Benefit Pass to ski and snowboard at a reduced price* Hours worked on Company holidays (4 days/year) will be paid double time 401(k) program for team members 21 and over *Some restrictions apply based on availability and season. Additional Details : The application window is anticipated to close on
Salary:
Employment Type: Full-time
Qualifications
Benefits