Community Relations Specialist
Job Description
Community Relations Specialist
Position Summar
yThe Community Relations Specialist supports the execution of outreach and community engagement initiatives to increase awareness of behavioral health services, including mental health, eating disorders, substance use treatment and more. This role is responsible for actively generating referrals, developing new business opportunities, and building strong relationships with community partners. The ideal candidate is hardworking, self-motivated, and able to work independently while representing the organization with professionalism and compassion
.Key Responsibilitie
• sProactively build and maintain relationships with referral sources including hospitals, doctors, EAPs (Employee Assistance Programs), social workers, case managers, therapists, schools, courts, first responders, community organizations, etc
• .Generate referrals and drive new business by identifying and developing new accounts and partnership opportunitie
• sTake initiative and think creatively to identify new avenues for generating referrals and developing new accounts, with expectations to consistently add new contacts and accounts to the outreach pipelin
• eConduct consistent outreach visits, presentations, and facility tours to promote behavioral health service
• sRepresent the organization at community events, networking opportunities, and professional meeting
• sMaintain and grow a pipeline of referral sources through regular follow-up and relationship managemen
• tCollaborate with admissions and clinical teams to ensure a seamless and supportive referral proces
• sTrack outreach activity, referral trends, and new business development efforts in CRM system
• sAssist in coordinating events and educational initiatives focused on mental health and substance use awarenes
• sMaintain a strong understanding of programs, levels of care, and appropriate patient placemen
t
Qualificatio
• nsBachelor’s degree in social work, healthcare administration, business, psychology, or a related field preferr
• ed0–2 years of experience in sales, outreach, behavioral health, or community engagement (internships coun
• t)Hardworking, self-motivated, and able to work independent
• lyDemonstrated ability or strong interest in generating referrals, building new accounts, and driving grow
• thStrong interpersonal, communication, and relationship-building skil
• lsAbility to engage with diverse populations in a compassionate and professional mann
• erHighly organized with the ability to manage multiple prioriti
• esComfortable with regional travel and in-person outrea
ch
Hospitals and Health Care
Other
Full-time