Job Overview We are seeking a dynamic and detail-oriented Credit and Collections Specialist to join our financial team. Temp to Hire Credit and Collections Associate-Morgantown This is a REMOTE position POST on-site training for first 30 days Responsibilities Contact customers via phone and email to follow up on outstanding balances, determine payment status, and resolve payment-related issues. Maintain accurate records of collection activities, customer financial information, and account status updates. Process customer payments and perform account reconciliations to ensure accurate balances and timely resolution of discrepancies. Partner with the sales team to review customer credit status, address account concerns, and develop effective collection strategies, including participation in monthly accounts receivable review meetings. Provide regular updates to the Credit Manager regarding delinquent accounts, collection efforts, and issues requiring escalation or additional support. Foster positive working relationships and collaborate effectively with cross-functional teams throughout the organization. Qualifications Bachelor's degree or equivalent combination of education and relevant experience. 3–5 years of experience in collections, credit analysis, accounts receivable, accounting, or account reconciliation. Proficiency with Microsoft Office applications, including Excel, Word, and Outlook. Strong written and verbal communication skills with the ability to interact professionally with customers and internal stakeholders. Pay: $23.00 - $25.00 per hour Work Location: Hybrid remote in Morgantown, PA 19543
Salary: $23 - $25 an hour
Employment Type: Temporary, Contract, Full-time
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