Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation.  Our culture expresses a memorable experience for all of our Team Members and guests alike.  So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change.  If this is what you’re all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as a General Manager for the TownPlace Suites Saraland, Alabama.
The General Manager will oversee the Team hiring and training as well as insuring that the property is Guest Ready for opening.  The General Manager is responsible for managing daily hotel operations in the hotels continuing effort to deliver outstanding guest service and financial profitability; responsible for leading, directing and managing all hotel operations including, but not limited to hotel budgeting, forecasting, strategic planning, leading service initiatives, and leading and managing balanced scorecard performance; oversee service quality, operational efficiency, guest satisfaction, and standard compliance. The General Manager will serve as the primary liaison with hotel owners and corporate entities.
BENEFITS:
• Competitive Salary!
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
• 401k with employer MATCH !
• Paid PTO!
• Team Member Hotel Discount Program!
ESSENTIAL FUNCTIONS:
• Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments. Ensures all departments are profitable and maintain strong working relationships.
• Assist in the development and implementation of Sales and Marketing Program and Quarterly Sales Strategy Reports.
• Actively participates in Sales discussions, meetings, plans and Sales calls. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff
• Creates the hotel’s annual budget and monitors the performance of the hotel throughout the year.
• Manage the hotel through a hands-on approach, motivating employees, ensuring employee development and retention and conducting regular employee meetings.
• Ensure outstanding guest service and the adherence to all brand standards.
• Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program.
• Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
• Inspects property daily and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.
• Conducts daily Huddle to include all employee
• Holds weekly Leadership meetings with agenda
• Selects, trains, and directs department managers and supervisors and other Employees as necessary keeping them well versed in all policies and procedures.
• Monitors performance, develops and guides Employees in career paths
• Conducts performance appraisal and personal development plans for management staff and takes action for disciplinary measures as needed; responsible for maintaining proper and confidential Human Resources files, i.e., personnel files, medical files, investigative files.
• Thoroughly understand and implement the Brand service culture.
• Provides a professional image at all times through appearance and dress
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
• Must be responsible, reliable, ethical, employee centric, customer centric and radiate a positive and accommodating attitude while interacting with customers and employees.
• Well organized and detail-oriented
• Must be able to identify operational performance, productivity, and efficiency gaps and implement measures to correct.
• Must be able to effectively lead and motivate a team.
QUALIFICATION STANDARDS:
• Proven experience as Hotel Manager or relevant role.
• Must have 3-5 years’ prior experience as a Marriott General Manager, extended stay experience preferred.
• Understanding of all hotel management best practices and relevant laws and guidelines
• Demonstrable aptitude in decision-making and problem-solving
• Outstanding leadership skills and a great attention to detail
EEO Employer
Source: Hcareers
Employment Type: Full-time