Vault Teller
Vault Teller
Careers at American Pride Bank Inc 4740 Log Cabin Dr
Macon, GA, 31204
(478) 784-1448 |
https://www.americanpride.bank/ Social Media Facebook LinkedIn
Job Title Vault Teller
Location: Athens, Ga Apply Save Posting
• About American Pride Bank Inc
American Pride Bank was founded in 2007 by first-generation Americans and entrepreneurs to ensure everyone has fair access to financial products and services needed to achieve their American Dream. Our mission is to build a diverse-owned bank that serves ambitious, underestimated people and places, creating pathways for generational wealth, growing local economies, and reducing economic disparities. We are more than a bank; we are trusted partners who ensure every customer and business owner can achieve their American Dream. We take pride in seeing our communities prosper and knowing we played a part in that success. Our niche is serving small business owners, providing dignity in banking, and making people feel seen and valued. Through it all, we offer responsive, flexible, and tailored banking services that allow our customers to make money, build wealth, and secure a long-term legacy of financial well-being.
Job Description
Location: Athens, GA
Work Style: Onsite
We are searching for a Vault Teller to join our team at our Athens Ga location. The employee will be responsible for providing prompt, efficient, and accurate customer service for all teller transactions whilerepresenting the Bank in a courteous and professional manner.
Duties and Responsibilities
• Accurately and efficiently process customer transactions by accepting deposits, which includes verifying cash, verifying endorsements, placing holds according to American Pride Bank REG CC-Expedited Funds Availability Policy and issuing receipts.
• Cashes checks following the American Pride Bank Check Cashing/Endorsement Policies & Procedures.
• Responsible for balancing and maintaining the ATM and Coin Machine (if applicable to branch).
• Follows established dual control procedures, including but not limited to, opening/closing the Branch.
• Ensures that night drop bags are properly collected, logged, and processed according to Bank procedures.
• Processes change order(s), loan payment(s), and credit card advance(s).
• Issues official checks.
• Redeems U.S. Savings Bonds.
• Quotes products and rates in effort to promote and inform customers of the Bank's services and products.
• Answers customer inquiries and gives account balances.
• Balances cash drawer at the end of the shift and ensures that each teller balances; helps locate any differences; and ensures that all differences are properly initialed and, if required, reported to the Customer Service Manager, Director of Retail Banking, and/or a member of Executive Management.
• Answers phones and assists callers and/or transfers callers to appropriate personnel.
• Maintains a work area which ensures the safety and confidentiality of all customer records and transactions.
• Ensure compliance with all applicable laws, regulations, and rules, governing the Bank's products and services.
• Understands and complies with Bank Policies and Procedures, including but not limited to Bank Secrecy Act (BSA) and Anti-Money Laundering (AML).
Environment and Physical Activity
• Fast-paced banking/business office environment with standard office temperature, moderate noise from computer(s), printer(s), telephone, fax, copier, scanner and other office equipment, and median traffic.
• Ability to walk, sit, stoop, kneel, reach, lift (up to 25 pounds), and stand for various lengths of time and meet other physical demands required to perform the job.
• Ability to operate and use a computer, printer, telephone, fax, copier, scanner, other office equipment and tools needed and used to perform this job.
Job Requirements
Qualifications
• High school diploma or equivalent.
• 2 years of banking experience, preferably in a cash handling role.
• Experience with Jack Henry Products is a plus.
• Proficient in Microsoft Office applications including Word, Excel, Outlook, and Team
• Apply Save Posting
Banking
Customer Service
Full-time