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Customer Service Representative

Diamond Credit Union

Location: Pottstown, Pennsylvania
Type: Full-Time, Non-Remote
Posted on: June 13, 2026
Customer Service Representative
Description
• Diamond's*** culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the ***Best Places to work in PA*** for **10 consecutive years**. See how your career can grow when you start working with Diamond Credit Union.
Position Summary
Customer Service Representative handles member requests and provides exceptional member service, using product knowledge to recognize cross sell opportunities and refer to appropriate credit union specialists.
Supervisory Responsibilities
No direct reports.
Requirements
**Essential Functions:**
Required Skills / Abilities
**Education / Experience:**
Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.
Diamond Credit Union is an equal opportunity employer. It is the policy of Diamond Credit Union to not discriminate against any employee or applicant because of race, color, religion, age, gender, disability, national origin, ancestry, or military status. We are confident that you will find Diamond careers to be a dynamic and rewarding place to work!
Financial Services
Other
Full-time