Please see Special Instructions for more details. To apply, please complete and submit the online application and be prepared to attach 3 separate documents: Current resume, Cover Letter, and a list of 3 professional references with current contact information including email addresses. Review of applications will begin immediately and continue until the position is filled. For full consideration, please apply by 11:59 p.m. EST on the close date. This is an in-person position located on the Athens campus. Posting Details Applications will be accepted until midnight (Eastern Time Zone) on the ‘Posting End Date’ shown below. Position Information Business Title Bobcat Depot Manager, Customer Resources Applications Accepted From University Wide, Public: Open to the Public Special Instructions to Applicants To apply, please complete and submit the online application and be prepared to attach 3 separate documents: Current resume, Cover Letter, and a list of 3 professional references with current contact information including email addresses. Review of applications will begin immediately and continue until the position is filled. For full consideration, please apply by 11:59 p.m. EST on the close date. This is an in-person position located on the Athens campus. This position is eligible for the following benefits: medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement. Posting Number 2016353T Department Summary Bobcat Depot strives to be a highly engaged and dedicated team, providing a customer-first mindset. They are OHIO’s one-stop-shop for technology, apparel and gifts centrally located in Baker University Center. Bobcat Depot is an authorized Apple Campus Store that is also an authorized reseller of Lenovo and Microsoft products. Position Overview: Direct oversight of the Bobcat Depot business operations and staff. Includes software/hardware sales for students and all university departments, support questions, training of staff/students, processing of ID cards, inventory of hardware/software, satisfy the on-going requirements of maintaining an Apple Campus Store, budget of Bobcat Depot, marketing of Bobcat Depot to departments/incoming students and current students, maintaining web site, and quarterly updates. Assist customers with Microsoft installs, Adobe installs, & other basic tech support. Provide information regarding vendor/manufacturer policies, terms and warranties. License all apparel and gift items within the retail space. Plan and coordinate offsite sales locations for special events. Key Responsibilities Include: Lead Bobcat Depot: Develop strategic business objectives to support our goals. Direct staff through evaluation and education (supervising, coaching for improved performance; employee performance evaluations, etc.). Develop, forecast and monitor store/department budget involving computer hardware, software, supplies and service (analyzing financial objectives, establishing budget and monitoring financial procedures). Oversee that daily deposits and cash handling procedures/policies are followed and completed in a timely fashion. Calculate monthly sales tax report submitted to state. Compile monthly departmental billings which is submitted to Finance for processing. Manage the acquisition and dispersal/sales of computer hardware, software, accessories. This includes selecting products appropriate to sell at the store (educate sales staff; display, pricing and merchandising products and services.) Create inventory control levels for the store, identify trends and determine action plan, evaluate outcomes. Manage relationships with hardware and software vendors. Facilitate large hardware and software purchases, as well as apparel and gift items. Support: Assist students, faculty and staff with technology needs. Monitor customer experience and customer services related concerns. Create and maintain a retail store (supplies, signs, demo units, display racks/bookcases, etc.). Ensure the requirements of our Apple Campus Store contract is met (i.e. weekly inventory, monthly sell-thru reporting, quarterly business plans). Market: Establish promotional/marketing programs for the Bobcat Depot (create advertising campaigns; in-store displays and signage, facilitate technology events; host manufacturer’s reps; promote special sales opportunities; create social media content for store; and other related marketing strategies). Create and maintain relationships with colleges to acquire their academic recommendations for software and computer hardware for the students in order to provide our customers a list of what they will need (and also enable the Bobcat Depot to acquire these products for resale). Create and edit web pages for Bobcat Depot (vendor specs, accessories, our services, on-line ordering page/form, academic recommendations, etc.). Promote the Bobcat Depot for new faculty/ student orientations (this involves multiple orientations throughout the school year and summer). Software and Hardware Support: Microsoft installs, Adobe installs, & others. Provide technical support to educational customers regarding vendor/manufacturer policies, terms and warranties. Accountable for hiring, training, scheduling of, providing performance management, managing career development and salary administration of contract and student staff. Provides leadership, coaching, mentoring, and technical expertise to the Bobcat Depot team. Position Profile Oversees retail operations at campus stores. Procures inventory and maintains inventory records. Distributes equipment, materials, and supplies. Promotes store through a variety of marketing strategies. Level Summary Manages a work unit or a team and has full authority over personnel actions within the work unit. Contributes to the development of the area’s operational plan, ensuring alignment with broader departmental or institutional goals. Accountable for the achievement of the unit’s operational objectives, improving performance and addressing resource needs. Supervisory Responsibilities Manages a medium-sized team. Directly oversees at least 2.0 FTE employees or one or more supervisors. Has authority to hire, transfer, suspend, promote, manage performance, discharge, assign duties, reward, and discipline employees. Fiscal Responsibilities Responsible for managing team or department budgets and resources. Problem Solving Addresses departmental or cross-team issues, devises long-term solutions. Independence of Action Acts independently, with consultation with senior management. Communication and Collaboration Facilitates communication among team and higher-level leadership, builds relationships across University. Physical Requirements This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs. Minimum Qualifications Requires a Bachelor’s degree in a related field, 5 or more years of related professional experience, and 3 or more years of supervisory experience, or equivalent education and experience. Preferred Qualifications Department VP For Student Affairs Pay Rate The proposed salary range for this position is $44,592 to $74,196. The salary negotiated at the time of offer will be commensurate with education and experience while also considering internal equity. For more information on the pay structure and Pay Administration Guidelines please visit: https://www.ohio.edu/hr/compensation/pay-structures . Employees also enjoy a generous benefits package including, but not limited to, medical, dental, vision, short-term disability, life insurance, retirement benefits, educational benefits for themselves AND qualified dependents, domestic partner benefits, PAID parental leave, adoption benefits, generous PAID time off, and access to professional development programs. More detailed plan information can be found at: https://www.ohio.edu/hr/benefits Total Compensation Estimator (For Full-Time Benefits Eligible Employees) Discover the full value of joining Ohio University by clicking this link: https://www.ohio.edu/hr/compensation/total-compensation-estimator Our Total Compensation Estimator shows your offer package in dollars: salary plus university paid benefits including health coverage, retirement contributions, paid time off, tuition benefits, and more. See details on what we offer in one place and compare different options for retirement and insurance. Estimates are informational only; exact coverage is determined by eligibility policies and official plan documents. Pay Grade 16 Pay Range $44,592.00-$74,196.00 FLSA Status Exempt Job Category Administrative at-will appointment Employment Type full-time regular Job Family Auxiliaries Job Sub Family Retail Job Level M2 Job Open Date 05/11/2026 Posting End Date 05/25/2026 Planning Unit Vice President for Student Affairs Work Schedule Work Days: Monday – Friday Work Hours: 8:00 a.m. – 5:00 p.m. Frequent early, late, and weekend hours will be based on scheduled event requirements including off site sales. This is primarily an in-person position based on the Athens campus. Months 12 month Campus Athens Expected hours worked per week 40 hours per week Expected duration of assignment Indefinite Applicants may contact this person if they have questions about this position. Tim Epley, Executive Director, Event Services, epley@ohio.edu Non-Discrimination Statement Ohio university is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer. Clery Act Crime Statistics
Salary: $44,592 - $74,196 a year
Employment Type: Full-time
Qualifications
Benefits
Tuition reimbursement, Paid parental leave, Parental leave, Health insurance, Retirement plan, Paid time off, Vision insurance, Dental insurance, Adoption assistance, Life insurance, Disability insurance, Paid holidays, Partner benefits