Why this role Own the technology backbone of one of Florida's leading multi-office law firms — and help shape how we integrate AI into our operations. You'll keep the infrastructure humming across our offices, troubleshoot the hardware/software/network issues that hit a modern law firm daily, and lead the charge on AI tools and automation that actually move the needle. This is a role built for someone who's technically sharp and forward-thinking — and comfortable being the go-to person when something breaks at 4pm on a Friday. What you'll do IT infrastructure and support. Manage and maintain IT infrastructure across multiple office locations. Troubleshoot hardware, software, and network issues on-site and remotely. Ensure data security, backups, and compliance with firm IT policies. Provide end-user support and training on systems and tools. Coordinate with vendors and manage IT-related projects. AI tools and automation. Implement and support AI tools and automation solutions to improve business processes. Partner with firm leadership to identify high-value AI integration opportunities — document automation, analytics, workflow automation, and emerging use cases. Lead proof-of-concept projects and scale what works. Multi-site presence. Travel regularly between BPE offices to maintain system consistency and step in when on-site presence is required. You're the person who makes sure the Venice office has the same seamless tech experience as Sarasota. What we're looking for You bring 3–7+ years of IT support or systems administration experience and are genuinely comfortable with AI tools, automation platforms, or machine learning applications — not just in theory, but in practice. You have strong foundational knowledge in networking, cloud systems (AWS, Azure, or similar), and cybersecurity best practices. You're a strong problem-solver and communicator who can explain technical issues to non-technical users without making them feel stupid. You can work independently, manage multiple locations, and prioritize when three offices need you at once. Bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). Valid driver's license required. Strongly preferred: hands-on experience implementing AI-driven workflows (chatbots, document automation, analytics tools); scripting or programming experience (Python, PowerShell); project management background; or prior experience in a law firm, title company, or regulated professional services environment. Role logistics This is a multi-location role with regular travel between BPE offices. Expect to be on-site at multiple offices each week rather than desk-bound in one location. Occasional evening/weekend work may be required for system maintenance, upgrades, or incident response. What we offer $85K–$130K base , commensurate with experience and demonstrated AI/automation capability Health, dental, and vision insurance Retirement plan and generous PTO Paid holidays Professional development and training (certifications, AI/cloud training) Annual all-expenses-paid firm trip (post-eligibility) Opportunity to lead AI innovation at a firm that's investing in modern technology — not just maintaining legacy systems A collaborative, multi-office Florida firm with a genuine commitment to work-life balance Ready to apply? Send your resume and a brief note about an AI or automation project you implemented (or scaled) that produced measurable results. If you have a GitHub or portfolio, include it. Please email Jennifer Youngblood, HR Director at jyoungblood@berlinpatten.com. We review applications on a rolling basis and aim to respond within a week.
Salary: $85,000 - $130,000 a year
Employment Type:
Qualifications
Benefits
Retirement plan, Paid time off, Vision insurance, Dental insurance, Paid holidays