Administrative Services Associate II - Records and FOIA
Salary
$34,320.00 - $39,520.00 Annually
Location
Lynchburg, VA
Job Type
Full-time
Job Number
03596
Department
Police
Opening Date
05/18/2026
Closing Date
5/31/2026 11:59 PM Eastern
• Description
• Benefits
• Questions
Description The City of Lynchburg is an Equal Opportunity Employer
The Lynchburg Police Department is seeking an Administrative Services Associate II to provide office support services in the Records Unit by performing the duties shown below:
Essential Duties ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties necessary to deliver services to customers and citizens may be assigned.
• Responds to requests for more detailed services and assistance.
• Listens and gets clarification.
• Speaks in a way that is clear and precise about what is required and clearly passes information on.
• Treats others with respect.
• Exhibits common courtesy and basic communication skills to build positive working relationships within a team.
• Maintains confidentiality.
• Focuses on solving conflict, not blaming.
• Follows through, resolves and seeks feedback regarding questions, requests and/or complaints in a timely manner.
• Writes clearly and informatively from general information using appropriate grammar and spelling and a writing style necessary to effectively communicate.
• Reads and accurately share information.
• Maintains accurate records using alpha and numeric filing skills.
• Adds, subtracts, multiplies and divides using all basic units of measure.
• Works with whole numbers, common fractions and decimals.
• Uses basic math formulas.
• Displays willingness to make thoughtful decisions.
• Exhibits sound and accurate judgment in applying guidelines, policies and procedures.
• Supports and explains reasoning for decisions.
• Prioritizes and plans work activities.
• Learns new skills and translates prior experience into new skills.
• Volunteers readily.
• Seeks increased responsibility.
• Generates creative solutions in assigned areas.
• Performs analysis within established policies, precedents and/or procedures.
• Provides temporary oversight.
FOIA SUPPORT DUTIES AND RESPONSIBILITIES include the following:
• Coordinates, organizes and processes FOIA Requests, Court Ordered Requests and other Records Requests as required by the Code of Virginia.
• Research, analyze and/or evaluate data in response to FOIA requests while monitoring all sources for FOIA requests.
• Ability to analyze, based on instruction, records/documents for FOIA and legal process content
• Responsible for the review, editing, and redaction of Body Worn Camera Footage when applicable.
• Must be able to work independently and demonstrate an understanding as to departmental policies and laws governing criminal procedures and evidence submission and the ability to maintain sensitive and confidential information.
• Prepares correspondence, summaries and memoranda to internal and external customers.
• Ability to input, delete, retrieve, manipulate and correct information in automated databases.
• Ability to interpret and follow oral and written instructions in performing tasks.
• Ability to analyze a variety of records, based on instruction, and ensure the release and disclosure of documents adheres to applicable FOIA exemptions and/or exclusions.
• Assists the Records Unit with other tasks as assigned.
• Ability to communicate effectively in English orally and in writing.
• Responsible for maintaining harmonious working relationships with internal and external customers.
• Ability to learn new practices, procedures and equipment operations.
• General administrative duties as required.
ADDITIONAL JOB FUNCTIONS
• Depending on work assignment, may be required to perform a variety of duties in support of operational requirements and direct citizen service delivery such as acting as a back-up to other staff and response to weather-related and other emergencies.
• May be required to work outside of normal work hours, to report to work during inclement or unusual weather or other conditions or to respond in other abnormal situations
• Other duties to provide direct or indirect service to the citizens may be assigned.
• When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory duties. May perform temporary project oversight. Incumbent requires periodic direction. Minimum Education and Experience Required QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION, EXPERIENCE AND TECHNICAL SKILLS
Graduation from high school. Completion of additional technical classes. Some (6 months – 2 years) general administrative support work experience. Demonstrates intermediate Microsoft Office skills, advanced skills in at least MS Office application, and basic skill in specific job-related application and equipment.  Minimum of two years database experience.
Additional Requirements • Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within the first 90 days of employment. May also be required to complete higher levels of NIMS training as determined appropriate for the position.
• Must complete NCIC training within the first 60 days of employment.
• Depending on work assignment, may be required to obtain Notary Public license.
• Depending on work assignment, may be required to have a valid driver's license issued by the Commonwealth of Virginia and acceptable driving record according to City criteria .
• Relevant background checks must be completed and approved.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit for long periods of time, and to use fingers and hands to operate equipment and to gather, sort and process documents. Occasionally required to stand, walk, stoop, kneel and crouch, and to lift up to 25 pounds. Vision requirements include close vision and ability to adjust focus. Other requirements regarding talking, hearing, lifting and vision are dependent on work assignment.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in an office environment with moderate noise.
The City offers an array of benefits combined with direct salary/wages in order to establish a total compensation package that supports the City's goals of attracting, rewarding, and retaining employees who are both representatives of the community and are also able to deliver exceptional services.
• Employees in full-time positions are eligible for the following benefits: • Medical, dental, and vision coverage
• Retirement through the Virginia Retirement System (VRS);
the City’s contribution is based on a rate determined bi-annually by the VRS Board and employees pay 5% of base pay (pre-tax) towards their VRS benefit
• Life insurance at no cost to the employee
• Optional benefits such as 457 deferred compensation,  Roth IRA, flexible spending accounts, etc.
• Eligibility for parental leave and tuition assistance
• Paid Time Off
• Employees in hourly and part-time positions may be eligible for benefits depending on the position
Employees of the City of Lynchburg may also be eligible for the Public Service Loan Forgiveness Program for federal student loans
Additional information about City benefits can be found on our website and in the Employment Policies & Procedures
01
Please describe your experience as it relates to the Freedom of Information Act (FOIA).
02
Please describe in detail your database experience.
03
Have you worked in a small office environment? If yes, please list the challenges, if any you have experienced, and how you handled them.
04
This position requires attention to detail, and therefore entails concentration despite distractions, interruptions and repetitious work. What qualities and/or techniques do you have or have used to continue to maintain your ability to focus and complete the task?
05
Briefly describe how you handle constructive criticism and direction from your peers.
06
I certify that the information provided on this application is truthful and accurate to my knowledge. I understand that any intentional omission of information and dishonesty will eliminate me from further consideration of employment with the Lynchburg Police Department.
07
Please provide the last four digits of your Social Security number for verification purposes.
08
Do you currently have any bills in collections (exclude debt protected in bankruptcies)? If you do please explain in detail your plan to have these bills paid in full.
09
Have you ever been convicted of a domestic assault and/or battery offense?
• Yes
• No
10
Have you ever been convicted of a misdemeanor? Please explain and provide the year this occurred.
11
Have you ever been convicted of a felony? Please explain and provide the year this occurred.
12
Are you now, or have you ever been a member of a criminal street gang, or group that furthers or promotes criminal activity? If yes, please explain.
13
Have you ever purchased, manufactured, stored, sold, acted as a lookout, delivered, smuggled, sent through the mail, transported another person to illegally buy or sell drugs, or unlawfully benefitted in any way from the sale of prescription or illegal drugs? If yes, please explain including dates.
14
Have you previously applied with the City of Lynchburg Police Department? If yes when, and for what position?
15
DMV Release Notice: This position requires a valid driver's license and acceptable driving history. I hereby certify that I have read the DMV Record Release Notice, and give the City permission to obtain my driving record.
• Yes
• No
• I do not currently possess a Virginia Driver's License
16
Please provide your driver's license number so that your driving record can be obtained.
17
Out of State Applicants and/or Applicants who have had a VA driver's license for less than 3 years: Do you agree to provide a copy of your driving record from the state you are currently licensed or have been licensed in when requested?
• Yes
• No
18
If you answered yes to the above question, please provide the name of the State where your license was issued:
19
Have you used marijuana in the past 6 months? If so, when was the month of last usage?
20
In the last 4 years have you unlawfully used any of the following: PCP, Heroin, Cocaine/Crack, Methamphetamine, Ecstasy, LSD, Psilocybin (mushrooms), or Rohypnol/Other Date Rape Drugs?
• Yes
• No
21
Have you ever had your drivers license suspended, revoked or refused? Please explain.
22
Have you been charged with or convicted of a DUI related offense within the last 3 years?
• Yes
• No
23
Have you had a valid driver's license continuously for at least 3 years?
• Yes
• No
24
You will be required to provide copies of your educational transcripts, birth certificate, DD 214 (if applicable) and DCJS Certification (if applicable). Please have these documents readily available to expedite the hiring process. Do you understand this requirement?
• Yes
• No
25
Have you served in the armed forces?
• Yes
• No
26
If you have served in the Armed Forces and have been discharged, was it dishonorable or for bad conduct? If so please explain in detail.
27
If you have no record of previous employment please provide detail regarding your time spent since graduation from High School or obtaining your GED.
28
Have you ever been under a protective order by the court? If yes, please explain.
29
Do you have any visible tattoos on your arms, neck, hands and/or face? If yes, please give location(s) and describe the tattoo(s). (You will be required to provide a photo of these at a later date in the hiring process.)
30
Have you ever been disciplined or punished for any violation related to lying, cheating, stealing, or something else that would bring your integrity into question? If yes, please explain.
31
Have you ever been disciplined, suspended, terminated, asked to resign, or received punitive actions at a current or former place of employment? If yes, please explain.
32
This job requires you to pass a drug and alcohol screen and a thorough background examination, which will include a polygraph and credit investigation. Are you willing to participate in these examinations?
• Yes
• No
33
Primary communication during the hiring process is done through the email address lpd.training@lynchburgva.gov or allen.kittrell@lynchburgva.gov. Please check your spam/junk folders on a regular basis in addition to your inbox for communication from the Recruiting office. Do you agree to check your email?
• Yes
• No
Required Question
Employer City of Lynchburg
Address 900 Church Street
Lynchburg, Virginia, 24504
Phone (434) 455-4200
Website https://www.lynchburgva.gov/human-resources