Job Description
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Patient Services Coordinator - Multi-site
Grow Your Career. Make a Difference. Thrive in Outpatient Care.
As a Patient Services Coordinator at CORA Physical Therapy, you’ll be a vital part of our clinic support team by providing meaningful patient interactions ?and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.
Why Choose CORA
* Outpatient Setting - Make real connections and see your impact.
* Competitive Pay - Your skills and dedication are recognized.
* Time Off - Generous paid time off that grows with tenure and paid holidays
* Full Benefits Package - Medical, dental, vision, disability & life insurance.
* 401(k) Program - Invest in your future.
* Tuition Reimbursement - Continue your education without the burden.
* Professional Development – Internal career growth opportunities, leadership training, and mentorship.
* Technology that Works for You - EMR automations and AI-powered tools to save time.
*Benefits vary based on employment type.
What You'll Do
As a Patient Services Coordinator at CORA, you’ll:
* Greet patients warmly and build rapport through in-person and phone interactions.
* Screen and answer incoming calls promptly; take messages, and relay information as needed.
* Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.
* Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
* Scan insurance cards, ID cards, and relevant paperwork into patient files.
* Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
* Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.
Additional Information
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What You'll Need * High school diploma or GED * Recent customer service experience required * Proficient in Microsoft Word and Excel * Strong communication, organization, and time management skills * Reliable, honest, and adaptable in fast-paced team environments * Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish. Who We Are CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right. Apply today to become a Patient Services Coordinator with a team that sees the best in you. CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.
Compensation and Benefits
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Salary Range: $17.00 - $17.50 Per Hour Benefits Provided: Not Available Other Benefits: Not Available
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