Intercoastal Medical Group, Inc. is seeking an IT Support Technician to join our team! Intercoastal is a drug free workplace and EEO compliant. For additional information about Intercoastal, visit www.intercoastalmedical.com. Position Overview: The ideal candidate will have some IT experience in a mid to large sized organization, as well as the willingness and determination to continue growing in their field. In this position, you will use your existing knowledge and specialized technical skills to build, implement, support and improve our vast array of technology solutions. Ideal candidate must be able to manage multiple projects with minimal guidance that affect the entire organization. Must be able to resolve employee issues in a timely manner using their proven track record of outstanding customer service. Must be actively expanding scope of knowledge, have a passion for the field, and enjoy working as part of a team. Schedule: Monday - Friday 8:30AM - 5:30PM Minimum Qualifications: High School diploma or GED equivalent plus 1 or more years experience working in a similar role End User Support Excellent Customer Service Skills Troubleshooting skills in a multi-location high availability environment PC repair, troubleshooting, deployment Understanding of basic computer and networking concepts Preferred Qualifications: Associates degree plus 3 or more years experience with a mid to large organization Healthcare IT field experience Strong troubleshooting skills of very complex systems Desktop imaging and deployment Excellent written and verbal communication skills Ability to take on projects Experience with some of the following technologies: Help Desk System Windows 11 PCs and thin clients Cisco Phone System (WebEx Contact Center) Citrix Support Job Type: Full-time Pay: $21-$25 per hour, dependent on overall experience Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift, M-F 8AM-5PM On call Weekend availability Work Location: Multiple Locations Job Type: Full-time Pay: $21.00 - $25.00 per hour Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Experience: Help desk: 3 years (Required) Windows: 4 years (Required) Ability to Relocate: Sarasota, FL 34232: Relocate before starting work (Required) Work Location: In person
Salary: $21 - $25 an hour
Employment Type: ["Full-time"]
Qualifications
[ "Help desk: 3 years (Required)", "Windows: 4 years (Required)", "Work authorization (Required)" ]