Enrollment Specialist
We are seeking an organized Enrollment Coordinator to support client re-enrollment processes. This role involves re-engaging clients, collecting and submitting required documentation, maintaining accurate records, and providing ongoing support to ensure program compliance and client success. If you have excellent communication skills and a passion for delivering exceptional service, we encourage you to apply.
Responsibilities:
• Recruit and re-enroll clients into a work program.
• Maintain consistent communication with clients following re-enrollment.
• Collect and organize required documentation from clients on a quarterly basis.
• Ensure timely and accurate submission of all paperwork to meet program requirements.
• Provide support and guidance to clients throughout the re-enrollment process.
• Monitor client progress and address any concerns or questions as needed.
• Maintain accurate client records and update them regularly.
• Proven experience in handling inbound and outbound customer calls.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in using customer relationship management (CRM) software or similar tools.
• High level of attention to detail and strong organizational skills.
• Problem-solving skills with the ability to address customer concerns effectively.
• A customer-focused mindset with a commitment to delivering excellent service.
TalentMatch ®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Staffing and Recruiting
Other
Temporary