Director, Administrative Services – Athens Campus
Location
Athens Campus
Job Type
Full-Time Staff
Job Number
202600152
Division
Administration and Finance
Opening Date
04/14/2026
Description
Founded in 1897, Piedmont University is a private, comprehensive liberal arts university with an enrollment of approximately 2,000 students at campuses in Demorest and Athens, Georgia.
Description
The Director of Administrative Services for the Athens Campus serves as the primary on-site leader and ambassador for Piedmont University, ensuring a seamless and high-quality experience for students, faculty, staff, and visitors. This role is responsible for overseeing campus operations, coordinating student-facing administrative services, and maintaining strong alignment with the University’s academic and administrative units.
The Director will possess a comprehensive understanding of admissions requirements, student accounts, financial aid, academic program plans, registration processes, and campus resources. Additionally, the Director will play a critical role in fostering engagement, supporting enrollment and retention efforts, and ensuring operational excellence.
Essential Functions and Responsibilities
Campus Leadership & Student Engagement
• Serve as the primary on-site representative of Piedmont University at the Athens campus, providing a welcoming, responsive, and student-centered environment.
• Act as a central point of contact for prospective, new, and current students, providing guidance on admissions, financial aid, registration, and program pathways.
• Build strong relationships with faculty, staff, and students to enhance the overall campus experience and sense of belonging.
• Support enrollment and retention initiatives by ensuring high-touch, concierge-level service for students.
• Coordinate campus tours, student orientations, and engagement activities in collaboration with Admissions and Student Affairs.
Student Administrative Services
• Maintain in-depth knowledge of all academic programs offered at the Athens campus, including admissions criteria, progression requirements, and degree pathways.
• Assist students in navigating:
• Admissions requirements and application processes
• Financial aid and scholarship inquiries
• Student accounts and billing questions
• Course registration and scheduling
• Serve as a liaison between students and central offices (Admissions, Financial Aid, Registrar, Business Office) to ensure timely resolution of issues.
• Monitor student service trends and identify opportunities to improve processes and service delivery.
Campus Operations & Facilities Oversight
• Oversee day-to-day operations of the Athens campus to ensure a safe, efficient, and well-maintained environment.
• Coordinate maintenance of facilities, equipment, and campus resources to ensure optimal functionality.
• Serve as liaison with Facilities Management and external vendors to address maintenance, safety, and operational needs.
• Oversee scheduling and utilization of campus space, including classrooms and event areas.
• Ensure compliance with university policies, safety standards, and regulatory requirements.
• Oversee activities of contractors, service providers, and vendors supporting campus operations.
• Monitor contracts for compliance, service quality, and cost-effectiveness.
• Coordinate campus-related projects, including maintenance, renovations, and improvements.
Administrative & Financial Management
• Assist with preparation and management of the Athens campus operating budget.
• Monitor expenses and identify opportunities for cost efficiencies.
• Prepare reports, analyze data, and provide insights related to campus operations and student services.
• Maintain accurate records, documentation, and administrative systems to support campus operations.
Event & Community Engagement
• Coordinate and oversee campus events, including academic programs, student activities, and community engagements.
• Collaborate with internal and external partners to enhance the visibility and utilization of the Athens campus.
• Support initiatives that strengthen Piedmont’s presence and partnerships within the Athens community.
Perform other duties as assigned by the Vice President for Administration and Finance and/or President.
Regular and predictable attendance is required.
On-site work is required.
Incumbents must remain relevant in the area of employment and flexible to changes in work related to institutional needs.
Typical Qualifications
Required
• Bachelor’s degree and 5–7 years of progressive administrative or operational experience, preferably in higher education.
• Experience with site administration including working with vendors, maintenance, budget, and contract management.
Preferred
• Master’s degree in Higher Education, Business, or related field
• Experience working in a satellite or branch campus environment
• Familiarity with student information systems and financial management systems
Licenses and Certification
• Certified Public Accountant (CPA) designation is preferred.
• Valid Georgia Driver’s License (or obtained within 30 days of hire date) and satisfactory MVR.
Knowledge, Skills, and Abilities
• Demonstrated leadership abilities with demonstrated abilities in site administration.
• Ability to engage faculty, staff, students, and external stakeholders with empathy, emotional intelligence, and a collaborative mindset.
• Resilience and poise under pressure, with a capacity to make thoughtful decisions in challenging situations.
• Ability to collaboratively and effectively work in a diverse and inclusive environment.
Supplemental Information
Environmental, Physical, and Visual Acuity Factors
Essential functions and responsibilities of this position are performed in an inside environmental condition, where there is protection from weather conditions but not necessarily temperature changes. Essential functions and responsibilities require light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
Essential functions and responsibilities require incumbents to: climb or ascend and descend stairs or ramps using feet and legs; stoop by bending the body downward and forward by bending the spine at the waist; kneel by bending legs to come to rest on knee or knees; crouch by bending the body downward and forward by bending leg and spine; reach or extend hands and arms in any direction; stand by remaining upright on the feet; walk or move about on foot to accomplish tasks; lift by raising objects from a lower to a higher position or moving objects horizontally from position-to-position; finger, grasp, or feel objects; talk to exchange and express ideas; and to hear to perceive the nature of sounds at normal speaking levels.
Incumbents must have close visual acuity to perform activities such as extensive reading and operating computers and other office equipment.
Non-Discrimination Policy
Piedmont University has a strong institutional commitment to the achievement of diversity within its faculty, staff, and students.
It is the policy of Piedmont University not to discriminate in its educational programs, activities, or employment on the basis of sex, gender identity, sexual orientation, physical or mental disability, pregnancy, race, age, religion, color, national or ethnic origin, veteran status, genetic information, or any other category protected by applicable federal, state, or local law.
Equal Employment Opportunity Statement
It is the policy of Piedmont University not to discriminate in its educational programs, activities, or employment on the basis of sex, gender identity, sexual orientation, physical or mental disability, pregnancy, race, age, religion, color, national or ethnic origin, veteran status, genetic information, or any other category protected by applicable federal, state, or local law.
Inquiries or complaints from students or employees concerning the prohibition of discrimination on the basis of sex in this statement should be directed to:
Coordinator for Title IX, Mia Borgstrom
Daniel Hall 213
Demorest, GA 30535
(706) 778-8500 x1504
titleix@piedmont.edu
Inquiries or complaints from students, other than on the basis of sex, concerning any of the prohibitions of discrimination in the statement should be directed to:
504 Coordinator, Letitia Roller
Daniel Hall, – Room 208
1021 Central Avenue
P.O. BOX 10
Demorest, GA 30535
(706) 778-8500
oars@piedmont.edu
Inquiries or complaints from employees concerning any of the prohibitions of discrimination in this statement should be directed to:
Letitia Roller
Assistant Vice President of Human Resources and Compliance
Daniel Hall – Room 208
1021 Central Avenue
P.O. BOX 10
Demorest, GA 30535
(706) 778-8500 x 2858
hr@piedmont.edu
Employment Type: Full-Time