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Patient Experience Rep, PRN

Piedmont Healthcare System

Location: 1199 Prince Avenue, Athens, GA, United States
Type: Non-Remote
Posted on: February 23, 2026
Patient Services Coord STOP – if you are currently employed at Piedmont Healthcare, please click the “Current Employee” button above to submit your application.
Patient Experience Rep, PRN Overview:
Experience the advantages of real career change
Join Piedmont to move your career in the right direction. Stay for the diverse teams youll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. Youll feel valued, motivated to be your best, and recognized for your contributions to exceptionalpatientoutcomes. Piedmont leaders arein your corner, invested inyour success. Our wellness programs and comprehensive total benefits and rewards meet your needstoday andhelp youplan for the future.
Responsibilities: Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patient's problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources. Qualifications: Education
• H.S. Diploma or General Education Degree (GED) Required
• Associates Degree with an emphasis in Social and Behavioral Science or Public Relations related field Preferred
Work Experience
• 1 year of experience in customer service, preferably in a healthcare environment Required
• Experience working with complex customer service situations Preferred
Licenses and Certifications
• None Required
Business Unit : Company Name: Piedmont Athens Regional Hospital Position Information Location
Athens, Georgia
Posted
02/22/2026
Type
Clerical/Admin
Schedule
PRN
Job ID
17122
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Certs:
Not Stated