Job Type: Full time
Job TitleSenior Managing Director, Technical ServicesJob Description SummaryJob TitleSMD, Technical ServicesJob Description SummaryResponsible for the overall C&W Global Occupier Technical Services Platform globally. Develops a thorough understanding of client’s business strategies and aligns Technical Services to support those objectives. Responsible leadership of the Technical Services Platform which includes: leading the overall Engineering Platform, Building Engineering including Stationary and Mobile Engineering, Data & Analytics group, and Asset Management,Job DescriptionJob DescriptionDemonstrates a Client-Driven approach by marshaling the resources across all core capabilities and corporate functions to ensure superior service to both internal and external clients for all Technical Services.Create community of practice of technical resource leaders across GOS business to drive consistency, training, and auditability to service delivery.Develop the growth strategy for Technical Services within C&W.Supports new business opportunities with an emphasis on strategically identified target clientsAligns technology requirements, business intelligence reporting, predictive and prescriptive analytics to the changing needs of the marketplace across the IFM Service Line.Ensures a high level of client satisfaction, establishing and managing the service delivery, delivering key initiatives and well as ensuring consistency in processes, reporting and operational delivery. Updates senior management on issues related to facilities engineering and presents solutions to mitigate challengesEstablish the vision and strategy of the Technical Services organization and ensuring clients receive exceptional service.Consults with customers on changing industry trends/projections/budget planning/etc.Lead the Asset Management strategy for GOSOversee the Variable Mobile Engineering team. Working with the Mobile Engineering leader to develop and deliver growth strategy and  P&L targets.Responsible for engineering and asset support for IFM transitionsLead organization to provide business ownership and services as operational SME’s for IFM CMMS system(s)Identifies opportunities for delivery, service quality, innovation and process improvement in technical services on an on-going basis.Manage and enhance a sustainable performance measurements for internal benchmarking and identify industry data to leverage for external benchmarking.Actively manage and mentor future leadership and management of the organization.  Work to identify top engineering talent and focus on the development and retention of these key players.Supports sales and marketing efforts to secure new business.  Works as part of business development team to develop service delivery strategies, structure service delivery model, alternative pricing and identify team members and lead multi-disciplinary team preparing responses to RFPs and presentations.Responsible for budgeting for Technical Services PlatformWork with teams to design reporting products to meet the client’s unique requirementsImplement standard processes and best practices that maximize facility engineering efficiencies RequirementsBA/BS degree required, Advanced degree strongly preferred15+ years in Facilities Engineering or technical services management, including outsourced facility management and mobile engineeringPE license preferred, not requiredTechnology: Expertise with asset management/CMMS platforms, highly proficient with MS Office Suite, including ability to perform Internet based researchExperience with high-level, complex Facility and Engineering operations including asset management, maintenance best practices, safety, Excellent oral and written communication and presentation skills requiredStrong competency in strategic planning, execution and business acumenCompetency in Resource Allocation and ImplementationAccomplished relationship management and interpersonal skillsExcellent organizational abilities requiredTeam strategic development and leadership experience Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $ 238,000.00 - $280,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.INCO: “Cushman & Wakefield”