Concierge Account Specialist
Now Hiring!
Skip the overseas scripts. Join the local team making a real difference. At Concierge Contact Center + AI, we aren’t just a call center; we are a full-service extension of our clients’ front desks. We are looking for people who understand that every call is an opportunity to make an acquaintance, not just a transaction. We provide a premium "concierge" experience, helping our clients boost revenue and improve their team morale. As a Concierge Account Specialist, you will be the professional face (and voice) of businesses nationwide, handling inbound/outbound calls and scheduling —all from our hub in Athens, GA.
We provide rigorous, best-in-class training to ensure you are an expert in communication and specialized services like AI-powered insurance verification. If you have a background in medical/dental offices or previous call center experience, you’re ahead of the curve—but if you have the right work ethic, we’ll teach you the rest.
What we’re looking for:
• Community-First Mindset: You believe in the power of "neighbors helping neighbors" and bring that warmth to every interaction.
• Results-Driven Work Ethic: You thrive in an environment that prizes high accountability and the drive to go above and beyond for the team.
• Industry Expertise: While we provide rigorous training, a background in medical or dental administrative operations is a significant advantage.
• The Future of Service: You are someone who leads with empathy but is energized by the "advanced world of AI" and how it can empower the human experience.
What we offer:
• Culture of Connection: Join a vibrant, local team in Athens that prioritizes mutual respect, high energy, and a genuine "neighbors helping neighbors" atmosphere.
• Work-Life Harmony: Enjoy adaptable scheduling designed to fit your lifestyle while maintaining a consistent, in-person team connection.
• Performance-Based Compensation: We value high-level talent and offer competitive pay that reflects your skills and dedication.
• Elite Professional Development: Our rigorous, hands-on training program is designed to turn you into a subject matter expert, giving you the tools to speak with absolute confidence from day one.
Apply today to start your career in the future of customer service.
Apply here to be a Concierge Account Specialist: https://wkf.ms/3ZEWvUj
Telephone Call Centers
Telephone Call Centers
Full-time