About us IT Network Solutions Group is a Managed Service Provider utilizing the latest tools to proactively support and protect business clients. IT Network Solutions Group is looking for a self-motivated Computer Helpdesk / Desktop Technician to provide remote and on-site customer support, installing and troubleshooting hardware/software systems at customer offices throughout the Sarasota / Manatee areas. The most qualified applicants will have experience in the following: * At least 1 Year experience as a helpdesk or desktop technician * Analyzing desktops hardware, software, and operating systems * Imaging machines from scripts * Identifying, diagnosing, and resolving issues * Maintenance of good documentation * Working with vendors for warranty issues * Providing support in networked environments * Collecting requests from customers onsite * A+ Certification encouraged Requirements to work this position: * Ability to work an 8am- 5pm shift Monday- Friday * Must be able to pass 10 year criminal background check & drug screen * Valid Driver's license and clean driving record * Comfortable with onsite customer interaction * Physical requirements of position: able to lift up to 70 lbs. IT Network Solutions Group is an Equal Opportunity Employer with benefits for all Full time employees. Job Type: Full-time Job Types: Full-time, Part-time Pay: $14.00 - $20.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Rate your Active Directory knowledge & abilities on a scale of 1-10 (10 being expert/professional) Rate your hardware troubleshooting knowledge & abilities on a scale of 1-10 (10 being expert/professional) Rate your Healthcare IT systems/ EHR knowledge & abilities on a scale of 1-10 (10 being expert/professional) Rate your network knowledge & abilities on a scale of 1-10 (10 being expert/professional) Education: High school or equivalent (Required) Experience: IT-related Customer service: 1 year (Preferred) Ability to Commute: Sarasota, FL 34240 (Required) Work Location: In person
Salary: $14 - $20 an hour
Employment Type: ["Part-time", "Full-time"]
Qualifications
[ "High school or equivalent (Required)", "Work authorization (Required)", "IT-related Customer service: 1 year (Preferred)" ]