Sales Support Specialist - WYATT SEATING
About The Role
The Sales Support Specialist is responsible for providing comprehensive support to both the sales team and customers, ensuring a seamless sales process from initial inquiry to order fulfillment. This role requires strong organizational skills, keen attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. The ideal candidate is dedicated to delivering exceptional customer service, proficient with business systems and software , and solution-oriented while supporting the goals of the sales team.
Key Responsibilities
• Assist customers and the sales team with orders, ensuring accuracy and timely processing.
• Create and distribute quotes to customers and sales representatives.
• Log all orders, quotes, and sales activity in Salesforce to maintain accurate records.
• Provide resources and materials to customers, rep groups, and the sales team.
• Take initiative to promptly and professionally resolve customer issues.
• Administer all sales contracts, including state and national agreements.
• Monitor marketing materials, swatches, and office supplies to maintain adequate stock levels.
• Assist in prospecting for new customers and opportunities
Qualifications & Skills
• Strong communication and interpersonal skills to effectively interact with customers and internal teams.
• Exceptional attention to detail and organizational abilities.
• Proactive problem-solving skills and flexibility in adapting to changing priorities.
• Positive attitude and professional demeanor.
• Proficient in Salesforce and Microsoft Office Suite, specifically Microsoft Excel, with the ability to quickly learn new business systems.
Characteristics For Success
• Detail-oriented and highly organized
• Positive, flexible, and adaptable
• Strong communicator and collaborator
• Proactive problem solver with a customer-focused mindset
Ethosource, LLC is committed to maintaining a drug-free workplace. As part of our pre-employment process, all candidates who receive a job offer will be required to undergo a drug screening test. This test may include the detection of illegal substances and controlled substances. Please note that the results of the drug screening will be used as one of the factors in the final employment decision.
It is important to disclose any prescription medications or medical conditions that may affect drug-screening during the hiring process. Any information provided will be treated confidentially.
By applying for a position at Ethosource, LLC, you acknowledge and consent to the drug screening process as art of the employment requirements.
Ethosource, LLC is an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristics protected by applicable laws.
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