Production Project Manager
Role Summary
eComSystems is seeking an organized and highly communicative Project Manager (PM) to lead a high-volume production team serving a major national client. The PM acts as the primary relationship owner for their assigned store groups, ensuring all client needs, assets, and feedback are efficiently translated into clear, prioritized work for the Production Coordinator and Production Artists. This role is the "command center" for the production team, responsible for on-time delivery across all weekly circular production cycles.
Key Responsibilities
• Client Relationship Management: Manage the relationship with key client representatives and communicate directly with assigned retailers regarding project timelines, requirements, asset collection, and project status.
• Workflow Oversight: Manage a detailed weekly and daily production schedule for all assigned circulars and digital ads, ensuring all deadlines are met and proactively mitigating resource conflicts.
• Intake & Handoff: Collect all ad planners, pricing updates, and creative assets. Translate these materials into a formal, structured brief for the Production Coordinator, serving as the essential first handoff.
• Quality & Review Cycle: Oversee the proofing cycle, manage client submissions, and ensure all final client approvals are secured before the file is marked ready for final output.
• Problem Resolution: Act as the first point of escalation for all production issues, protecting the specialized Production Coordinator and Artists from external noise and distractions.
• Reporting: Track and report production status, efficiency metrics, and potential risks to the Director of Creative Services.
Qualifications
• 3+ years of project management or account management experience, preferably in high-volume, deadline-driven advertising or retail production.
• Demonstrated experience managing complex, weekly production cycles (e.g., circulars, weekly ads) for large clients.
• Exceptional verbal and written communication skills with the ability to manage client expectations and provide clear, decisive instructions.
• High proficiency with project management software (Kanban-style preferred) and tracking tools.
• Experience or exposure to data-driven design platforms ( AdStudio ) is a plus.
About eCom
eComSystems (“eCom”) provides proprietary ad tech solutions for well-known national brands, clients and retailers, enabling them to do business better, improve efficiencies, and impact the bottom line. For more than 25 years, eCom has been the marketing technology platform of major distributors, retailers, and wholesalers across the US. With a focus on grocery, hardware, building materials, pharmacy, food distribution, and sporting goods channels, eCom’s patented omnichannel platform creates, distributes, and manages national promotions through digital, web, social, and print media.
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Ability to Commute:
• Sarasota, FL 34240 (Required)
Work Location: In person
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Technology, Information and Media
Project Management and Information Technology
Full-time