Position Overview:The General Manager (GM) is responsible for overseeing all aspects of café operations, ensuring high levels of customer satisfaction, profitability, and team performance. This leader sets the standard for operational excellence, team culture, and brand execution. Key Responsibilities: Lead and manage daily café operations to meet sales, labor, and cost goals Coach, train, and develop team members to create a culture of accountability and growth Maintain high standards for food safety, cleanliness, speed of service, and guest satisfaction Execute local marketing and community engagement initiatives Manage inventory, ordering, and vendor relationships Ensure compliance with company policies, health regulations, and labor laws Conduct regular team meetings and performance check-ins Handle scheduling, payroll, and hiring responsibilities Qualifications: 2+ years of restaurant or retail management experience required Strong leadership, problem-solving, and decision-making skills Ability to thrive in a fast-paced, team-oriented environment Excellent communication and organizational skills Passion for guest service and team development ServSafe Certification (or willingness to obtain within 30 days of hire Job Type: Full-time Pay: From $45,000.00 per year Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Work Location: In person
Salary: From $45,000 a year
Employment Type: ["Full-time"]
Qualifications
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