Job Description: 1nd shift 7am-3pm 3 days a week APPLY IN PERSON ONLY (BETWEEN 10AM AND 2PM MON-FRI) Job Brief: The Front Desk Agent acts as the face of the hotel and represents the hotel to the guest throughout all stages of the guest's stay. They provide the guests with the first impression of a hotel as well as the final goodbye upon departure. Front Desk Agent's have responsibilities that range from checking the guests in/out, reporting any problems/needs to maintenance, making reservations and collecting payment. Responsibilities: Registers guests and assigns rooms. Accommodates special requests whenever possible Thoroughly understands and adheres to proper credit and cash-handling policies and procedures Knows room locations, types of rooms available, and room rates. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms Possesses a working knowledge of the reservations procedures. Takes same day reservations and future reservations Processes guest check-outs Reads and writes any information in the daily log. Is aware of daily activities and meetings taking place in the hotel Knows all safety and emergency procedures. Is aware of accident prevention policies Maintains the cleanliness and neatness of the front desk area Requirements: Experience with Microsoft Office: Excel and Work Knowledge of ChoiceAdvanage and/or other Reservation Systems Must be able to work weekends and holidays with AM/PM shifts Must be a team player with a "can do" attitude To Apply : Submit resume detailing your experience Submit a cover letter explaining why you would be a great fit * You must be legal to work in the United States * We are a drug free work place Job Type: Full-time Salary: $9.50 to 11.00 an hr Job Type: Full-time Pay: $9.50 - $11.00 per hour Work Location: In person
Salary: $9.50 - $11.00 an hour
Employment Type: Full-time
Qualifications
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