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Cancer Center Registration Associate - Revenue Cycle Patient Access

PennState Health

Location: Reading, Pennsylvania
Type: Full-Time, Non-Remote
Posted on: July 28, 2025
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Penn State Health - St. Joseph Medical Center
Location: US:PA: Reading
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 4:30p Monday thru Friday
Recruiter Contact: Garrett C. Kieffer at [email protected]
SUMMARY OF POSITION:
The Cancer Center Registration Associate advances the revenue cycle process for the Penn State Health St. Joseph Medical Center - Cancer Center in the practice site setting associated with a community hospital. The incumbent is responsible for securing all information required to accurately complete the patient registration, converting the correct visit within the billing system, check-out functionality, scheduling and eligibility verification. The incumbent performs all steps associated with patient check-in and point of service cash collections.
Our department is a Medical Practice location, open Monday – Friday, no holidays or weekends. We are a close-knit team made up of Patient Access Professionals that work well together. Working within the Cancer Center, the most rewarding aspect of our work is the relationships we build with patients and providers. Our environment constantly fosters learning, and we operate within various systems that provide educational opportunities seldom available to registration staff elsewhere. There are opportunities for career advancement and cross-training within the department!
MINIMUM QUALIFICATION(S):
• HS Diploma or equivalent required
• Six months minimum in a position in a customer service setting required
PREFERRED QUALIFICATION(S):
• Preference is given to candidates with customer service experience
• Revenue Cycle experience preferred
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
WHY PENN STATE HEALTH ST. JOSEPH MEDICAL CENTER?
St. Joseph Medical Center first opened its doors in 1873, over 150 years ago. The new 204-bed state-of-the-art hospital, located on Bernville Road, opened in 2006 and in 2015 became the first hospital to join the Penn State Health organization; Penn State Health St. Joseph Medical Center. Penn State Health St. Joseph Medical Center is dedicated to the health, education, and wellness of the community. Our approach to health care is bigger than all of us. It calls us to learn, share, and lift each other up while achieving our goals. With pride in who we are, where we work, and what we do, we are changing lives every day together. We do this by putting our patients first and by living our core values as we serve our community.
YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
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