Senior Risk Management Technician
Salary
$35,651.20 - $66,144.00 Annually
Location
Lynchburg, VA
Job Type
Full-time
Job Number
03430
Department
City Attorney
Division
Risk Management
Opening Date
07/11/2025
Closing Date
7/27/2025 11:59 PM Eastern
• Description
• Benefits
• Questions
Description This position provides support for the Risk Manager and Safety Specialist and manages office operations. Reporting to the Risk Manager, this position also maintains databases and claim files, conducts employee training and incident/accident investigations, and resolves citizen and employee problems and complaints.
Essential Duties ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties necessary to deliver services to customers and citizens may be assigned.
• Conducts OSHA training as a certified instructor for 10 and 30 hour classes;
• Conducts DMV approved defensive driving classes as a DMV Certified instructor;
• Evaluates and updates the certificate of insurance and risk management driving databases;
• Evaluates and maintains the Social Services CPMT (Community Policy Management Team Insurance Database);
• Assists in budget preparation;
• Conducts accident and incident investigations;
• Resolves issues when the Risk Manager is not available;
• Conducts safety and loss control inspections on City properties, identifying hazards and making corrective recommendations;
• Manages difficult and/or emotional customer and employee situations;
• Listens and gets clarification;
• Speaks in a way that is clear and precise about what is required and clearly passes information on;
• Treats others with respect;
• Exhibits common courtesy and basic communication skills to work within a team environment;
• Maintains confidentiality;
• Focuses on solving conflict, not blaming;
• Follows through, resolves, and seeks feedback regarding questions, requests, and/or complaints in a timely manner;
• Routinely provides training, facilitates meetings, and/or makes presentations to groups;
• Prepares correspondence, reports, policies, procedures, and other written materials independently, using appropriate grammar and spelling and a variety of formats;
• Reads, interprets, and applies policies, procedures, etc.;
• Collects and prepares information from a variety of sources;
• Adds, subtracts, multiplies and divides using all basic units of measure;
• Works with whole numbers, common fractions and decimals;
• Uses basic algebra to develop and use mathematical formulas and calculations pertinent to job assignment;
• Uses analysis and interpretation to make decisions requiring selection of best options among alternatives;
• Develops improved methods, procedures, and techniques related to the job;
• Exhibits frequent independent thinking;
• Exhibits resourcefulness in complex environments;
• Manages projects;
• Understands the effects of individual actions upon others;
• Learns new skills and translates prior experience into new skills;
• Volunteers readily;
• Seeks increased responsibility;
• Displays original thinking and creativity in making complex decisions;
• Performs analysis within established policies, precedents, and/or procedures;
• Develops innovative approaches and ideas;
• Develops project plans, leads division/department projects;
• Represents division/department on cross functional teams/workgroups;
• Provides regular performance feedback;
• Develops subordinates’ skills and encourages growth;
• Improves processes, services, etc.;
• Develops strategies to achieve organization goals.;
• Coordinates with diverse groups.
ADDITIONAL JOB FUNCTIONS
• Depending on work assignment, may be required to perform a variety of duties in support of operational requirements and direct citizen service delivery such as acting as a back-up to other staff and response to weather-related and other emergencies, such as snow removal.
• May be required to work outside of normal work hours, to report to work during inclement or unusual weather or other conditions or to respond in other abnormal situations.
• Other duties to provide direct or indirect service to the citizens may be assigned.
• When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.
SUPERVISORY RESPONSIBILITIES
Supervises or leads work groups as needed. When applicable, carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Incumbent requires limited supervision.
Minimum Education and Experience Required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education, Experience and Technical Skills
Associates Degree in related area (ARM - Associates in Risk Management preferred); 4 years related experience may be substituted for degree.
Extensive (5-7 years) related experience. Demonstrates intermediate Microsoft Office skills, advanced skills in 2 or more MS Office applications, and intermediate skills in specific job-related applications and equipment.
Preferred qualifications include the following:
• OSHA certified trainer
• VA Division of Motor Vehicles Defensive Driver Class Certified instructor
• First Aid and CPR Certification
• Defibrillator certified operator
Additional Requirements • Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment. May also be required to complete higher levels of NIMS training as determined appropriate for the position.
• Required to have a valid driver's license issued by the Commonwealth if Virginia and acceptable driving record according to City criteria.
• Relevant background checks must be completed and approved.
• Willingness to acquire OSHA, Risk Management and Safety related certifications.
• Depending on work assignment, may be required to obtain Notary Public license.
The City offers an array of benefits combined with direct salary/wages in order to establish a total compensation package that supports the City's goals of attracting, rewarding, and retaining employees who are both representatives of the community and are also able to deliver exceptional services.
• Employees in full-time positions are eligible for the following benefits: • Medical, dental, and vision coverage
• Retirement through the Virginia Retirement System (VRS);
the City’s contribution is based on a rate determined bi-annually by the VRS Board and employees pay 5% of base pay (pre-tax) towards their VRS benefit
• Life insurance at no cost to the employee
• Optional benefits such as 457 deferred compensation,  Roth IRA, flexible spending accounts, etc.
• Eligibility for parental leave and tuition assistance
• Paid Time Off
• Employees in hourly and part-time positions may be eligible for benefits depending on the position
Employees of the City of Lynchburg may also be eligible for the Public Service Loan Forgiveness Program for federal student loans
Additional information about City benefits can be found on our website and in the Employment Policies & Procedures
01
DMV Release Notice: This position requires a valid driver's license and acceptable driving history. I hereby certify that I have read the DMV Record Release Notice, and give the City permission to obtain my driving record.
• Yes
• No
• I do not currently possess a Virginia Driver's License
02
If you answered in the above question that you currently possess a Virginia Driver's License, please provide your License Number.
03
(Current Out-of-State applicants and applicants who have had an Out-of-State Drivers License at any time in the last 3 years): I agree to provide, WITHIN 2 WEEKS OF MY APPLICATION, a copy of my driving record from that state where I am currently licensed or have been licensed within the past 3 years. I will contact Human Resources within 2 weeks if I am unable to obtain my out of state driving record in that time. I understand that my application may not be considered for this position until I submit my out of state driving record. You can email this information to human.resources@lynchburgva.gov, or fax to 434-845-4304 or mail this information to Human Resources, 900 Church Street, Lynchburg VA 24504. Include the name of the position for which you are applying. If you have a driving record less than 30 days old you can upload as an attachment to your application.
• Agree to provide record within 2 weeks of application date
• Do not agree (I understand I will no longer be considered for this position if I disagree.)
• Not applicable (I have not had an Out-of-State Driver's License during the past 3 years.
Required Question
Employer City of Lynchburg
Address 900 Church Street
Lynchburg, Virginia, 24504
Phone (434) 455-4200
Website https://www.lynchburgva.gov/human-resources
Description This position provides support for the Risk Manager and Safety Specialist and manages office operations. Reporting to the Risk Manager, this position also maintains databases and claim files, conducts employee training and incident/accident investigations, and resolves citizen and employee problems and complaints.
Essential Duties ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties necessary to deliver services to customers and citizens may be assigned.
• Conducts OSHA training as a certified instructor for 10 and 30 hour classes;
• Conducts DMV approved defensive driving classes as a DMV Certified instructor;
• Evaluates and updates the certificate of insurance and risk management driving databases;
• Evaluates and maintains the Social Services CPMT (Community Policy Management Team Insurance Database);
• Assists in budget preparation;
• Conducts accident and incident investigations;
• Resolves issues when the Risk Manager is not available;
• Conducts safety and loss control inspections on City properties, identifying hazards and making corrective recommendations;
• Manages difficult and/or emotional customer and employee situations;
• Listens and gets clarification;
• Speaks in a way that is clear and precise about what is required and clearly passes information on;
• Treats others with respect;
• Exhibits common courtesy and basic communication skills to work within a team environment;
• Maintains confidentiality;
• Focuses on solving conflict, not blaming;
• Follows through, resolves, and seeks feedback regarding questions, requests, and/or complaints in a timely manner;
• Routinely provides training, facilitates meetings, and/or makes presentations to groups;
• Prepares correspondence, reports, policies, procedures, and other written materials independently, using appropriate grammar and spelling and a variety of formats;
• Reads, interprets, and applies policies, procedures, etc.;
• Collects and prepares information from a variety of sources;
• Adds, subtracts, multiplies and divides using all basic units of measure;
• Works with whole numbers, common fractions and decimals;
• Uses basic algebra to develop and use mathematical formulas and calculations pertinent to job assignment;
• Uses analysis and interpretation to make decisions requiring selection of best options among alternatives;
• Develops improved methods, procedures, and techniques related to the job;
• Exhibits frequent independent thinking;
• Exhibits resourcefulness in complex environments;
• Manages projects;
• Understands the effects of individual actions upon others;
• Learns new skills and translates prior experience into new skills;
• Volunteers readily;
• Seeks increased responsibility;
• Displays original thinking and creativity in making complex decisions;
• Performs analysis within established policies, precedents, and/or procedures;
• Develops innovative approaches and ideas;
• Develops project plans, leads division/department projects;
• Represents division/department on cross functional teams/workgroups;
• Provides regular performance feedback;
• Develops subordinates’ skills and encourages growth;
• Improves processes, services, etc.;
• Develops strategies to achieve organization goals.;
• Coordinates with diverse groups.
ADDITIONAL JOB FUNCTIONS
• Depending on work assignment, may be required to perform a variety of duties in support of operational requirements and direct citizen service delivery such as acting as a back-up to other staff and response to weather-related and other emergencies, such as snow removal.
• May be required to work outside of normal work hours, to report to work during inclement or unusual weather or other conditions or to respond in other abnormal situations.
• Other duties to provide direct or indirect service to the citizens may be assigned.
• When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.
SUPERVISORY RESPONSIBILITIES
Supervises or leads work groups as needed. When applicable, carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Incumbent requires limited supervision.
Minimum Education and Experience Required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education, Experience and Technical Skills
Associates Degree in related area (ARM - Associates in Risk Management preferred); 4 years related experience may be substituted for degree.
Extensive (5-7 years) related experience. Demonstrates intermediate Microsoft Office skills, advanced skills in 2 or more MS Office applications, and intermediate skills in specific job-related applications and equipment.
Preferred qualifications include the following:
• OSHA certified trainer
• VA Division of Motor Vehicles Defensive Driver Class Certified instructor
• First Aid and CPR Certification
• Defibrillator certified operator
Additional Requirements • Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment. May also be required to complete higher levels of NIMS training as determined appropriate for the position.
• Required to have a valid driver's license issued by the Commonwealth if Virginia and acceptable driving record according to City criteria.
• Relevant background checks must be completed and approved.
• Willingness to acquire OSHA, Risk Management and Safety related certifications.
• Depending on work assignment, may be required to obtain Notary Public license.