Member Services & Office Coordinator
Status: Full-Time (32–40 hrs/week) or Part-Time (25–29 hrs/week) - Non-exempt
Schedule: Must be available 11:00-6:30 PM; occasional mornings, evenings, and weekends
Location: Girls Inc. of Wayne County, Richmond, IN
Benefits (for full time): Paid Holiday closures, waived membership fee for girls in immediate family, free tele-health and tele-psych services, free financial literacy classes, ongoing investment in professional development and training, 403B match after one year, life insurance, monthly medical stipend. (No health or dental insurance available)
Want to make a difference in the lives of youth in our community? Are you passionate about helping families, keeping things organized, and making young people feel welcomed and safe? Girls Inc. of Wayne County is looking for a warm, energetic Member Services & Office Coordinator to serve as the friendly face of our center. From greeting families to managing important data, you’ll play a vital role in ensuring every girl has a smooth and positive experience, all while supporting the mission to inspire girls to be strong, smart, and bold!
Key Responsibilities • Greet girls, families, and visitors with kindness and professionalism
• Answer phones and manage family inquiries and pickups
• Monitor child safety through ID checks and visitor screening
• Maintain accurate membership records and track attendance using our data system
• Communicate with families about program schedules, billing, and events
• Assist with health and safety procedures such as administering basic first aid or tracking medication
• Support staff with clerical needs like filing, mailings, and calendars
• Coordinate front-desk communications and handle cash/check payments
• Organize and track in-kind donations
• Help with flyers, social media, and marketing communications
• Attend training, meetings, and team planning sessions
• Serve as a positive and dependable presence in the office and on-site
What You’ll Bring • High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• 2+ years of experience in office administration, customer service, or youth programs
• Comfort with technology and data systems (Microsoft Office, CRM platforms)
• Excellent communication and problem-solving skills
• Strong organizational and customer service skills, with both adults and youth
• Bilingual (English/Spanish) is a plus
• Enjoy working in a child-centered environment
• Must pass background check; ability to lift up to 30 lbs and maintain active pace
About Girls Inc. of Wayne County At Girls Inc., we help girls grow up strong, smart, and bold through hands-on programming, mentorship, and empowerment. Our programs serve girls ages 5–18 with in-school, after-school, and summer experiences that support academic success, healthy living, and life skills. We offer a welcoming, inclusive space and never turn a girl away due to inability to pay. We believe every girl deserves the opportunity to thrive, and we’re looking for team members who share that vision. We never turn a girl away due to inability to pay. Our staff team is collaborative, supportive, and deeply invested in youth voice and leadership. As a nonprofit with deep community roots, we believe in inclusion, access, and equity. We serve hundreds of girls annually and are growing — come grow with us!
To Apply: Send your resume and a brief cover letter to Tai Muldoon at tmuldoon@girlsincwayne.org.
Girls Inc. of Wayne County is proud to be an equal opportunity employer. Our policy and philosophy is to provide equal employment opportunities to all qualified applicants and employees without regard to their race, sex, religion, color, national origin, citizenship, pregnancy, disability, age, sexual orientation, gender information, marital status, ancestry genetic information, military status, political belief or any other basis prohibited by law. We also prohibit harassment against any of our employees or applicants for employment based on any of these protected categories.
Non-profit Organizations
Other
Full-time