Aquatics Supervisor
General Description
North Port Parks & Recreation, a nationally accredited Department and Gold Medal Finalist, is looking for a passionate and motivated Aquatics Supervisor to oversee operations at the North Port Aquatic Center—a state-of-the-art facility offering a variety of recreational water attractions and programs for all ages. Under the general direction of the Aquatics Manager, this supervisory role is responsible for developing and delivering a safe, engaging, and comprehensive aquatics program. From daily operations and staff supervision to event coordination and customer service, this position ensures a safe, positive and professional experience for over 90,000 visitors annually. The City of North Port offers a competitive salary, full benefit package, supportive work culture, and opportunities for professional development.
This supervisory position is responsible for developing and implementing a comprehensive aquatics program and providing operational oversight. Areas of assigned duties include day to day operations and management of aquatic facility, programs, rentals and special events for all age groups. Work is performed under the general direction of the Aquatics Facilities Manager.
Essential Job Functions
• Assists the Parks and Recreation Manager in the development and administration of the aquatic facility operation plan.
• Coordinates and manages all phases of assigned operations programs, events, and services.
• Assists in recruiting and hiring qualified lifeguards, instructors, and all other pool staff; directly supervises lifeguards, instructors, and other aquatic staff.
• Conducts training of staff in water safety, first aid, and CPR; ensures that all certifications of staff are maintained. Ensures high program standards are followed; provides regular in-service training to staff as needed.
• Supervises and evaluates assigned staff, including training and advising staff of rules and regulations, proper protocol, and internal controls.
• Schedules and administers the work of assigned personnel to ensure aquatics facility is properly staffed, including tracking time and attendance.
• Assists front counter staff with helping customers, taking registrations, memberships, and answering questions related to the center and programs.
• Ensures that the aquatic facility, including all systems and grounds are maintained in a clean and safe condition with the assistance of the Pool Technician. Maintains proper pool chemical balance.
• Performs regular safety inspections of pools and equipment to reduce hazards and to provide maximum safety to the patrons.
• Coordinates and oversees the procurement of equipment and materials needed for aquatic facility and programs. Ensures warranty of new equipment is evaluated prior to repairs and replacements.
• Maintains recreation management software (Rec Trac) for all swim related activities and events.
• Coordinates and develops plans for community activities and use of the aquatic facility, including preparation and monitoring of rental agreements.
• Assists with planning and monitoring of budget for activities, projects, programs and services;
including preparing and administering grants.
• Assists with swim meets, tournaments, and other special events.
• Survey patrons and evaluate programs to determine public needs and how to increase program efficiency and effectiveness; receives patron complaints and suggestions and responds appropriately.
• Addresses issues pertaining to aquatic facility management and public participants.
• Prepares and compiles data for statistical summaries and reports related to Parks and Recreation activities and services.
• Works collaboratively with a variety of community organizations, schools, and citizens.
• Participates in the development of Parks & Recreation’s goals and objectives as well as policies and procedures.
• Assist in the marketing of programs, events, services, and associated sponsorship procurement.
(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other related duties as assigned, including City-directed work assignments in the event of a declared emergency.)
Knowledge/Skills/Abilities
• Knowledge of principles and practices of aquatic and recreation program development, implementation and administration.
• Knowledge of principles and practices of employee supervision, leadership, coaching and evaluation.
• Ability to interpret and implement customer service-related concepts, policies and procedures to maintain and/or improve service delivery and customer satisfaction.
• Ability to identify and resolve complex customer service requests and inquiries.
• Ability to work flexible hours, including weekends.
• Ability to prepare statistical summaries and reports, maintain records and prepare budget documents.
• Ability to communicate clearly and effectively in oral and written business communications.
• Ability to develop and maintain a well-trained customer service team which delivers high quality customer service.
• Ability to plan, organize and use mature judgment in evaluating situations and making decisions in accordance with established policy.
• Ability to establish and maintain effective working relationships with City officials, other employees and the general public.
• Knowledge of optimal swimming pool water chemistry, temperature, and cleanliness standards.
• Knowledge of federal, state, and local regulations, policies, and guidelines for the operation of public swimming pools.
Education, Experience, Licenses and Certifications
EducationandExperience
• Bachelor's degree from an accredited college or university in recreation, physical education, public administration or related field.
• Four (4) years of full-time experience in aquatics, parks and recreation, program and/or facility management or related field.
• Two (2) years supervisory experience.
( A comparable amount of relevant training, education and/or experience may be substituted for the above qualifications.)
Licenses And Certifications
• Certification as an Aquatic Facility Operator (AFO) or Certified Pool Operation (CPO).
• Certification in first aid, CPR for the Professional Rescuer and WSI lifeguard training or equivalent.
Emergency Response Responsibility
Every City employee has emergency response responsibilities, though not every position will require routine assignments during an emergency event. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the employee's official job description. Assignments in support of emergency operations may be extensive in nature, with little advance notice, and may require employees to relocate to emergency sites with physically and operationally challenging conditions.
The City of Nort Port, FL is an Affirmative Action/ADA and Equal Opportunity Employer. Women, Minorities, and Persons with Disabilities are Encouraged to Apply.
All benefits are effective the 1st of the month following 30 days.
Aetna – Health Insurance
The City offers eligible employees the choice of 2 Open Access In Network plans and 1 Open Access PPO Plan. Premiums and co-pays are dependent upon your plan choice.
Cigna Dental– Dental Insurance
The City's dental plan is a PPO plan providing eligible employees with in network or out of network options. You are entitled to two (2) preventive care treatments per calendar year (6 months apart). There is a $1,500 lifetime maximum for Orthodontia (children up to age 19). Premiums will depend on which tier you choose.
EyeMed Vision Care – Vision Insurance
The City's vision plan allows eligible employees to stay in network or go out of network. Your co-pays will vary depending on the network you use. You are entitled to an exam, frames and lenses once every 12 months.
Cigna Life - Life, Voluntary Life, Dependent Life Insurance
The City offers eligible employees a basic term life insurance benefit equal to their annual salary up to a $75,000 maximum at no charge. You can purchase additional voluntary life insurance for yourself and your dependents.
Cigna – Short Term Disability
The City provides short term disability coverage to all eligible employees at no cost to the employee. This coverage is used in the event of an accident or illness outside of work. The plan pays 66.67% of your weekly salary up to a maximum of $1,000. Benefits begin on the 31st day of your disability. The City offers a buy-up to the Short Term Disability Benefit with a 7 day wait period.
E-Flex – Flexible Spending Account
A flexible spending account helps you pay out-of-pocket medical, dental, eye care, daycare and other expenses, with tax deferred money deducted from your paycheck each payroll. The maximum annual election is $2,500.00. Over-the-counter medications must be accompanied by a doctor's prescription although other medical supplies will still be eligible for reimbursement. This is a voluntary benefit.
Trustmark– Supplemental Polices
Trustmark Insurance Company offers voluntary supplemental Critical Illness/Cancer, Accident and Universal Life policies which are paid for by the employee.
LifeLock Benefit Solutions
Protect your personal information and defend against attacks with 24/7, proactive identity theft protection from LifeLock. This is an employee paid voluntary program.
ICMA-RC - Deferred Compensation Plans
The City offers eligible employees the opportunity to enroll in a deferred retirement plan. The money that is deducted from your paycheck each payroll is put into this account and is tax deferred at the end of the year. One-on-one meetings with each company are held quarterly so employees can speak with the representative confidentially on preparing for their retirement. This is a voluntary program.
Florida Retirement System – FRS
Eligible employees are enrolled in the Florida Retirement System with an 8 year vesting period. Employees contribute 3% of their gross earnings per payroll which is subject to change with the IRS.
Cigna – Employee Assistance Program
The City offers this program to all employees. This is a confidential counseling program for employees and their families. The City pays for 3 visits and if you choose to continue, you would use the specialist co-pay on your insurance plan. Counseling can include stress, alcoholism, family problems, marriage difficulties, financial trouble, depression, work/life and more.
VPI - Veterinary Pet Insurance
The City offers Pet Insurance as a voluntary benefit. This benefit is not payroll deducted.
Florida Prepaid College Board
Employees are eligible to enroll in college savings programs as well as 529 plans.
Educational Assistance Program
Employees are eligible for job-related or degree required educational assistance reimbursement up to $2,500 per fiscal year (subject to the availability of funds).
Paid Holidays
The City observes 13 paid holidays per year.
Sick Leave and Annual Leave
Full time employees accrue eight (8) hours per month starting on the first day of employment. Accruals and usage will appear on your pay stub each payroll. Full time employees accrue annual leave (vacation) bi-weekly, based on years of service.
Sick Leave Incentive
Employees receive an incentive of up to four (4) days per calendar year for every 250 hours remaining in their sick leave bank. Sick leave incentive days cannot be carried over to the next year.
Personal Leave
Employees are eligible for a maximum of two (2) personal leave days per calendar year when they have accrued 96 or sick more hours. This leave is approved by the department director through the department leave approval process.
Bereavement Leave
Employees are entitled to five (5) days of bereavement leave in the event of the death of an immediate family member. Employees should check the personnel policy or union contracts, whichever is applicable, for the definition of an "immediate family member".
Government Administration
Other
Full-time