IT Support Specialist 1
IT Support Specialist
Salina, KS
Great Plains Manufacturing is seeking an experienced IT Support Specialist to provide helpdesk support for our user base, install and support PCs, laptops, printers, scanners, phones, troubleshoot systems and assist team members in supporting company technology.
This position typically works Monday through Friday from 8:00 a.m. to 5:00 p.m. Some day-travel to other facilities within Kansas is required. Occasional hours outside this schedule, including evenings or weekends, may be required for special projects.
This is an On-Site position in Salina, KS.
Remote work is not available for this role.
Primary Duties And Responsibilities
• Provide helpdesk and technical support either by phone, remote access, or site visits
• Set up and support computers, printers, scanners, phones and other endpoint equipment for users
• Set up and support network equipment, wireless, video conferencing and telecommunication equipment
• Respond to IT issues; hardware maintenance, software, networking, etc.
• Evaluate connectivity issues, equipment, and software and hardware
• Install and configure appropriate software and functions according to specifications
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Maintain records/logs of repairs and fixes and maintenance schedule
• Monitors information technology department tasks and recommends quality improvement initiatives to the IT Operations Manager.
• Consult with vendors and clients to integrate and update company technology.
• Other duties may be assigned that require other qualifications, physical demands, and/or work environment.
Preferred Skills And Qualifications
• Bachelor’s degree in Computer Science, Information Technology, Information Management or related discipline; minimum two years’ related experience and/or training; or equivalent combination of education and experience
• Strong written and verbal communication skills.
• Excellent time management and organizational skills.
• Experience in Windows Server/virtual environment.
At Great Plains Manufacturing, our people make the difference, making our company a great place to work and grow. If you are self-motivated, have a passion to succeed and value teamwork, we invite you to apply to join our team. For over 45 years, Great Plains Mfg, has been known as a world-class manufacturer of agriculture, farm and landscaping equipment in Central Kansas. Now a Kubota company, we have recently added a new construction equipment division. With over 2,300 dedicated employees, Great Plains Manufacturing continues its dedication toward innovation and professional growth, while maintaining our family culture and community values. Grow with us! Visit our Careers page at www.WorkForGPM.com .
Machinery Manufacturing
Information Technology
Full-time