Front Desk Concierge
Job Title: Concierge – L’Ambiance at The Longboat Key Club
Location: Longboat Key, FL
Schedule: Wednesday–Sunday, 3:00 PM – 11:00 PM (Off Monday and Tuesday)
Compensation: Starting at $19/$20 per hour, depending on experience
Benefits: Fully covered health insurance and paid time off (PTO)
About the Community
L’Ambiance at The Longboat Key Club is a prestigious, luxury beachfront condominium community located on the southern end of Longboat Key. With 136 residences, two tennis courts, a resort-style pool, and an array of upscale amenities, we pride ourselves on offering an exceptional living experience. Our concierge team plays a key role in ensuring residents and guests feel welcomed, secure, and well cared for.
Position Overview
We are seeking a polished and dependable Concierge to join our team and serve as the first point of contact for residents, guests, and vendors. This position requires a friendly and professional demeanor, a strong sense of discretion, and the ability to handle multiple tasks in a high-end residential environment.
Key Responsibilities
• Greet residents and guests warmly, creating a welcoming atmosphere at all times
• Monitor building access and follow guest/vendor entry protocols
• Assist residents with package deliveries, amenity reservations, and general inquiries
• Document shift activity, resident requests, and incidents in daily reports
• Liaise with the Concierge Supervisor and General Manager to ensure seamless communication
• Maintain a clean and organized front desk and lobby area
• Respond to emergency situations and follow community protocols
• Coordinate with valet, security, housekeeping, and maintenance teams as needed
Qualifications
• Previous concierge, front desk, or hospitality experience preferred
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Ability to remain calm and courteous under pressure
• Proficiency in basic computer software (Microsoft Office, Outlook; experience with building management software is a plus)
• Must be punctual, reliable, and able to work independently
Reporting Structure
• Reports to: Concierge Supervisor
• Secondary: General Manager
Job Type: Full-time
Pay: From $19-$20 per hour, based on previous work experience
Expected hours: 40 per week
Benefits:
• 401(k)
• Free parking
• Health insurance
• Life insurance
• Paid time off
Schedule:
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Weekends as needed
Work Location: In person
Full-time