PURPOSE OF THE JOB The Social Services Coordinator is responsible for implementing all facets of the Smith Care Center’s (SCC) social services program in accordance with current Federal and State rules and regulations and Plymouth Harbor’s established policies and procedures, ensuring the highest practical physical, mental, social, and emotional well-being of each Smith Care Center resident. DUTIES/RESPONSIBILITIES 1. Welcome new residents; initiate a trusting relationship and orient to the SCC. 2. Establish and maintain contact with family members, representatives, friends and/or significant others of residents as necessary. 3. Provide assistance to update or complete advance directives as necessary. 4. Assist the Admissions Coordinator with document completion and information gathering, as needed. 5. Keep residents and/or their representatives informed of Medicare eligibility and/or status as well as other pertinent information related to the Medicare program, including completing all required notices to residents of their status. 6. Complete and sign required documentation for each resident in a timely fashion including: Social Services Admission Assessment Appropriate sections of MDS’s and CAA summaries Appropriate entries to Interdisciplinary Resident Care Plans Social Services Progress Notes Discharge Plan Social Services Discharge Summary 7. Coordinate discharge planning for those residents whose discharge is anticipated. 8. Attend and participate as an integral member at the following meetings: Resident Care Plan Team Medicare Utilization Review Leadership Meeting Medication Management Team Suicide Risk Committee Risk Management/Quality Assurance Resident Assessment Committee Other meetings and/or committees as assigned 9. Be a resident advocate and a liaison between the resident and family members and/or representatives, the facility, and community agencies. 10. Investigate grievances of SCC residents and report solutions to the Vice President of Health Services in a timely manner. 11. Provide supportive visits to SCC residents; provide behavioral intervention/counseling as necessary; participate in arranging for additional counseling services as necessary. 12. Complete or attend and participate in appropriate in-service training programs. 13. Investigate and report allegations of abuse, neglect, or exploitation. 14. Investigate, with the assistance of appropriate staff, reports of missing property. 15. Prepare and deliver ongoing Dementia training for staff and residents. 16. Prepare and deliver in-service training programs on subjects deemed within your professional knowledge and appropriate for the staff. 17. Coordinate and participate in SCC Colony meetings and serve as approved and/or requested by the residents; assist in ensuring that complaints and/or grievances are promptly answered and/or resolved. 18. Facilitate groups to support the emotional and social well-being of residents and/or their spouses, family members or significant others. 19. Develop positive working relationships with staff members at all levels to facilitate understanding and support each resident’s individual needs. 20. Maintain departmental work areas, equipment, and supplies in a clean, sanitary and orderly fashion. 21. Maintain a current resource file of community health and social service agencies for referral purposes; refer residents and/or family members to these agencies as necessary; maintain appropriate documentation of such referrals. 22. Be familiar with Plymouth Harbor’s policies and procedures relating to the delivery of social services; keep abreast of current federal and state regulations and assist in keeping all policies and procedures current with these regulations; assist in ensuring that the adopted policies and procedures are adhered to; make recommendations for changes in policies and procedures to the Vice President of Health Services. 23. Participate in licensure surveys; assist in reviewing, developing, and implementing appropriate plans of action to correct identified deficiencies related to social services. 24. Be familiar with the Fire Evacuation Plan and Disaster Plan. Be alert to conditions that may present a hazard to residents, staff, and/or visitors. Report any such condition promptly. 25. Attend and participate in workshops, seminars, and mandatory in-services as approved or required. 26. Maintain work area, equipment and supplies in a clean, sanitary and organized manner. Ensure that work areas are neat and confidential materials are properly stored before leaving area on breaks, end of workday, etc. 27. Work safely; complying at all times with Plymouth Harbor safety standards. 28. Call 555 in the event of an emergency. 29. Discharge properly such other responsibilities and duties as the Vice President of Health Services may direct. SUPERVISORY RESPONSIBILITY This position has no supervisory responsibilities. QUALIFICATIONS Education: Must have a minimum of a bachelor’s degree in social work or a related human services field. Experience: Must have minimum of three-year employment experience providing social services in a health care setting or the equivalent combination of education and experience. Employment experience in a nursing home preferred. General: Must have good organizational skills. Must be a detail-oriented person and able to perform duties with great accuracy on a daily basis. Must have excellent personal skills, demonstrating the ability to conduct oneself in a non-controversial style; a style that inspires the respect of others and promotes a sense of trust in the individual’s competence. Must have good communication skills; speaking, writing, and listening. Must be fluent in English. Must have good computer skills. Must be proficient with Microsoft Office programs with emphasis on Excel, Outlook, and Word, with the ability to learn and use proprietary software as required. CERTIFICATES/LICENSES/REGISTRATIONS This position does not require any certificate/license/registration. PERSONAL REQUIREMENTS Support Plymouth Harbor’s mission, striving daily to ensure the best possible outcomes for the health and well-being of residents and staff. Maintain high personal standards for performance and encourage others to do the same. Must be able to get along with others and work as a team player. Maintain confidentiality in all Plymouth Harbor, resident, and team member matters. Use good judgement and make independent decisions when circumstances warrant such action. Work harmoniously with all persons residing in, employed by, or associated with, the organization. Be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people. Wear Plymouth Harbor team member i.d. badge at all times when on duty. Abide by the dress and grooming guidelines established for the department and possess good personal hygiene habits. PHYSICAL REQUIREMENTS Must possess fully functioning sense of sight/hearing or use prosthetics that will enable these senses to function adequately in order to do the job. Must be able to sit, stand, walk and move throughout the workday (lifting, carrying, bending, squatting, reaching, kneeling, pushing, pulling, twisting) using good body mechanics. Must be able to lift/push up to 25 pounds. Must be able to stand and walk for long periods of time. Must be able to cope with the physical and emotional demands of the position.
Salary: $47.4K - $54.9K a year
Employment Type: Full-time
Qualifications
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