Fiscal Management Services (FMS) Enrollment Supervisor
Abilities in Motion is a community-based, cross-disability, consumer controlled, non-profit human services organization. The core of who we are is based upon the Independent Living Philosophy (IL Philosophy), which emphasizes consumer control and the belief that people with disabilities are the most important experts on their own needs with a crucial and invaluable perspective on how they can contribute. The IL Philosophy also recognizes that consumers deserve equal opportunity to decide how to live, work and participate in their communities, particularly regarding services that powerfully affect their day-to-day lives and access to independence, which is a civil right.
Mission: To eliminate the psychological stereotypes, physical barriers, and outdated attitudes that prevent inclusion for people with disabilities. To provide individuals of any ability the resources and support to live life on their own terms. To champion laws and movements that preserve the rights and privileges of people with disabilities.
Vision: Creating communities where people of any ability have equal access. AIM will facilitate disability inclusivity through community engagement, civic participation, and education.
Position Summary: The FMS Enrollment Supervisor oversees the development and growth of the FMS Programs by providing direct supervision and oversight to the FMS Enrollment staff. The FMS Enrollment Supervisor will serve as the first point of contact for Enrollment referrals and serves as a subject matter expert.
Essential Functions (Primary Duties):
• Provide leadership, guidance, and training to Fiscal Management Services Enrollment team members to ensure high performance and professional development.
• Set performance goals, conduct regular evaluations, and provide feedback to ensure the team meets organizational standards and goals.
• Ensure that programming and enrollments meet required standards with established processes and contract compliance. This includes, but is not limited to, all new-hire paperwork, annual training, annual Individual Service Plan (ISP) meetings, monthly budget statement mailings, and Incident Management reports.
• Create program measurement tools, oversee data collection, and evaluate outcomes.
• Serves as a subject matter expert, investigating and resolving matters of significance on behalf of management.
• Hold staff accountable for accomplishing goal completion as well as establishing goals and plans for the upcoming year.
• Draft, implement, and periodically review policies to reflect best practices and the changing needs of the organization.
• Provide regular programmatic reports and updates to the leadership team, ensuring transparency and accountability in financial matters.
Role Qualifications:
• Excellent computer skills with knowledge of Word, Excel, and web-based systems.
• Function as part of a team, working cooperatively with colleagues and supervisors.
• Excellent interpersonal skills.
• Ability to remain highly organized with acute attention to detail.
• Flexibility to adapt to a rapidly changing work environment.
• Effective time management skills.
• Ability to effectively identify issues and develop, recommend, and implement solutions.
• Ability to organize and delegate assignments to team members.
• Ability to evaluate employee performance.
Education/Relevant Work Experience:
• Education: Bachelor’s degree in human services or relevant field required.
• Experience: In lieu of a degree, equivalent work experience of 10 years working with individuals with disabilities and 2 years in a supervisory role may be considered.
• Required to obtain Office of Developmental Programs (ODP) Certified Investigator’s Certificate within one year of hire.
Organizational:
• Adheres to the organization’s mission, vision, and values.
• Adheres to the organization’s policies regarding time and attendance.
• Complies with accepted dress code and maintains a professional image.
• Demonstrates reliability and trustworthiness.
• Manages time and other resources to meet established goals within the agreed upon time frames.
• Demonstrates flexibility in the acceptance and completion of work assignments.
• Participates in the department’s performance improvement activities.
• Maintains consumer/employee confidentiality in the management of information.
• Observes AIM’s compliance policies.
Work Schedule: The typical week is a 37.5-hour work week: Monday through Friday from 8:30 a.m. to 4:30 p.m. with a 30-minute unpaid lunch break.
Physical demands & work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical demands: While performing job duties, employees are occasionally required to stand; walk; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Mental Demands: Stressful due to time constraints and multiple tasks/procedures occurring at the same time.
• Work environment: The noise level in the work environment is usually moderate.
• Manual Dexterity Required: Must be able to manipulate small electronic parts and controls.
Americans with Disabilities Act Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.
EEO Statement: AIM is an equal opportunity employer.
Individual and Family Services
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