Retail Sales Associate - Part Time
The Wellness Advisor of Sunnyside Wyomissing, PA will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company’s mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors are responsible for the customer lifecycle from check-in to consultation, order fulfillment to checkout. In this role, compliance with applicable state and company regulations will be at the forefront of all tasks. The role includes greeting customers, building customer relationships, assisting in product selection through education, applying selling and cross-selling techniques, verifying documentation and ID, verifying order accuracy, labeling and packaging orders, performing cash handling, maintaining records, performing inventory counts, ensuring product stock compliance, assisting with sales floor organization, ensuring security and safety compliance, maintaining store cleanliness, and escalating issues to management. The position requires a high school diploma or equivalent, minimum 1 year customer service experience, flexibility to work various shifts including weekends and holidays, excellent customer service skills, ability to learn and apply product knowledge, and the ability to lift up to 50 pounds (100 pounds with assistance).
Alternative Medicine
Sales and Business Development
Part-time