Billing Specialist
OVERVIEW
Dealers United Co-Op Managers are a billing specialist that help our dealership-partners, customers, and clients in various industries (automotive, home services, legal services, elective medical) claim their Co-Op advertising dollars from their OEMs. The Co-Op manager helps clients maximize their advertising budgets for social media ads, Google ads, Over-the-top (CTV / Streaming), Email marketing, and other forms of digital advertising.
RESPONSIBILITIES:
• Submit applications for dealerships’ digital ad campaigns to be compensated through automotive dealership OEM programs every month.
• Thoroughly understand all automotive OEM Co-Op programs and be able to adapt quickly to each program’s intricacies and changes.
• Meet with account managers and creative team to teach them a thorough understanding of Co-Op, Pre-Approvals, and Claims Approved.
• Work with finance / billing teams to align billing format to Co-Op standards.
• Advise on strategies or solutions to overcome rejected applications.
• Create processes and manage outsourced projects.
• Manage cases in a timely manner and be responsible for clear communication on progress with account managers and team leads.
• Professionally and proactively reach out to necessary parties to ensure claims are approved, and work to resolve application issues if any occur.
• Be familiar with Facebook, Pinterest, Snapchat, TikTok, and Google ad managers and have a general understanding digital advertising performance metrics.
• Be responsible for asset quality control, reviewing designs for errors, legality issues, Co-Op requirements, functionality, spelling/grammar, etc.
• Stay up to date and flexible with Facebook, OEM, and industry best practices and guidelines
• Identify opportunities to make processes more efficient and increase growth within Co-Op departments
• Study the industries mentioned in the overview section above, including individual OEM trends, styles, and design rules
IDEAL CANDIDATE KNOWLEDGE / SKILLS / ABILITIES
• Exceptional organizational skills
• High level of detail-orientation
• Superior task and time management skills and ability to meet deadlines
• Ability to address internal requests and issues in a timely manner
• Willingness to problem-solve, optimize processes, and make decisions on your own
• Understanding of Facebook advertising strategies and metrics a plus
• Goal-driven and self-motivated team player with a passion for learning
• Hold a Facebook BluePrint Certification or be able to complete within 90 days of employment a plus
• Experience with auditing or quality assurance a plus
KEY MEASURES OF SUCCESS
• Turnaround time on Co-Op submissions, from Pre-Approval to Reimbursement
• Retention of Facebook client accounts
• Total amount of Co-Op dollars reimbursed for Dealer-Partners MoM
TOOLS WE USE
• Facebook Business / Facebook Ads Manager
• OEM Portals
• HubSpot CRM
• Slack
COMPENSATION
Salary: $65k - 70k
LOCATION
Sarasota, FL
BENEFITS
Vision, Dental, Medical, 401(k), and several other benefits to include unlimited PTO. Detailed benefits discussions will occur throughout the interview process.
Advertising Services
Advertising
Full-time