Manager, Regional Communications (Hybrid)
ID 2025-88323
Category Administration
Position Type Regular Full-Time
Shift Day
Location Address 4225 E Fowler Ave
Location City & State US-FL-Tampa
Workplace Category Hybrid
Overview
The individual in this role will be accountable for planning and executing a regional communication strategy surrounding business priorities such as: 1) a cultural change associated with taking performance higher, driving continuous improvement and optimizing the Region’s service delivery model, 2) increased two-way interactive dialogue between leaders and employees at all levels, and 3) cross-functional communications and alignment among teams and departments.
This position is expected to collaborate, learn from and share best practices among the regional Communications Specialists that are peers to this r ole.
Responsibilities
• Serve as day-to-day communications partner to General Manager and East senior leadership team
• Develop and executive visibility framework for the GM and relevant leadership in support of the broader, company message
• Partner with senior leaders and middle management to develop and execute an interactive communications strategy for the Region
• Execute and measure annual, quarterly and monthly communications programs that drive engagement of the company’s diverse, multi-shift employee base
• Partner with leaders and Human Resources on a cultural change strategy as noted above
• Develop key messages based on business priorities (top-down) and develop mechanisms to seek feedback from front-line employees (bottom-up and across departments)
• Design a communications approach that is one voice of the Region yet can be customized to meet the needs of individual audience groups such as varying employee levels, departments, geographies, etc.
• Deploy and publish strategic messages in an approach that integrates the following media, including but not limited to: social media, email, in person, tele-conference, town-halls, newsletters, and other written materials
• The individual in this role will maintain strong relationships with leaders, employees, Corporate Communications and Human Resources to execute a strategy that leverages corporate messaging, materials and best practices, Human Resources goals and principles, while meeting the unique needs of the regional business
Qualifications
Required Work Experience:
• 7-10 years’ experience planning and executing communications, particularly during periods of extensive change
• Experience working in large organizations with large numbers of front-line, non-exempt employees is highly preferred
Skills:
• Excellent MS Office Skills, especially PowerPoint, exceptional written and verbal communications, effective interpersonal skills
Competencies:
• Creativity and innovation
• Ability to see the big picture and communicate in a clear and concise manner
• Excellence in written communications; ability to write persuasively
• Ability to use visuals and other non-written means of communicating in presentations
• Skilled in best practices around public speaking so as to guide senior leaders effectively
• Capability to interact with all levels of the organization
• Ability to work independently, self-directed while also collaborating as part of a larger matrixed team
Education:
Bachelor’s Degree, Communications, Journalism or Marketing preferred
EEO
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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