Patient Service Representative
We are a primary care office in the Mauldin area seeking an honest, dependable, caring, and tech-savvy team member with a strong work ethic and commitment to patient care to join our front office team.
Ideal candidates will demonstrate reliability , excellent organizational skills , and a history of stable employment in healthcare settings. A sense of responsibility and attention to detail is essential for success in this role.
Key Responsibilities:
• Schedule appointments and follow-up visits
• Verify insurance and manage patient eligibility
• Check-in/check-out patients and collect co-pays, deductibles, and co-insurance
• Answer and manage multiline phone systems
• Process medical records requests and prior authorizations for procedures
• Handle patient payments, collections, and account balances
• Maintain accuracy in documentation with high attention to detail
To excel in this role, you must:
✅ Have experience verifying patients’ benefits , including daily/monthly batches and eligibility coordination
✅ Demonstrate a strong understanding of medical insurance policies
✅ Possess excellent communication skills and a positive, upbeat personality
✅ Have EPIC experience – this is a MUST
Medical Practices
Health Care Provider
Full-time