Supply Chain Analyst (Must be authorized to work for any employer in US)
7 Research Dr, Greenville, SC 29607, USA Req #4740
Friday, May 30, 2025
TITLE
Supply Chain Analyst
COMPANY
JTEKT North America
DEPARTMENT
Supply Chain & Demand Planning
LOCATION
Greenville, SC
CLASSIFICATION
Exempt
REPORTS TO
Supervisor – Supply Chain Planning
GRADE
305
REVISION DATE
6/20/24
REVISION LEVEL
1
Summary/Purpose
JTEKT is a global leader in the manufacturing of bearings, steering systems, and driveline products. This position is responsible for managing specific customers’ order requirements with support of inventory management and demand planning.
Essential Duties and Accountabilities:
• Customer order entry and maintenance, including customer purchase order verification.
• Maintain accurate customer records, historical records, and customer files.
• Ensure that customer orders are processed and shipped on time.
• Ensure that critical items are escalated in a timely manner and 100% of ESA’s are issued according to JNA policies.
• Expedite shipments when necessary.
• Maintain customer scorecard ratings.
• Maintain 100% OTD to customers.
• Review and update open orders reports
• Manage EDI, including new and existing set-up
• Create and maintain standard work documentation for all customers.
• Support with all manufacturing location, design changes, and phase in/phase outs to ensure that the desired results are achieved.
• Participate in continuous improvement projects for Supply Chain Planning and other cross functional areas as required.
• Track containers and inbound shipments of imported items and update the ETA in Oracle system as required.
• View and navigate forecasts in Demantra forecasting system. Update Demantra as required.
• Analyze available inventory and mitigate shortages/use up obsolete inventory by coordinating work orders, substitutions, and/or rework.
• Complete outside processing orders at sub-suppliers, managing transfers and/or sales orders between distribution centers and sub-suppliers.
• Secure customer forecasts and analyze for accuracy to assist with inventory and demand planning.
• Update inventory management simulations as required.
• Analyze, review and determine material requirements and change orders as required.
• Manage consigned inventory at customer locations and process daily consumption advices. Reconcile any inventory discrepancies.
• Transfer inventory from U.S. plants to distribution centers as needed to support customer orders and forecasts.
Supervisory Responsibilities:
• This position has no supervisory responsibilities.
Job Knowledge, Skills and Abilities:
• Previous customer service experience preferred.
• Previous purchasing and inventory management experience required.
• Detail and results oriented.
• Good analytical skills.
• Good communication skills, both oral and written.
• Ability to excel in a team environment and individually.
• Proficient in Excel, Word, and PowerPoint.
• Experience with Oracle preferred.
• Experience with Demantra preferred.
Education and Experience:
• Bachelor’s Degree preferred.
• 3 to 5 years supply chain experience (combination of customer service, purchasing, and/or inventory planning).
• Demonstrated ability to learn quickly and work well with cross-functional groups.
Work Environment/Physical Demands:
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is mostly performed in a normal office setting with minimal exposure to health or safety hazards, and with substantial time spent working on a computer. Requires sufficient hand, arm, and finger dexterity to operate computer keyboard and other office equipment.
• The performance of this position may occasionally require exposure to manufacturing areas which require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.
• Travel by automobile and plane required approximately 5-10% of the time.
Other details
• Job Family 2019 MAPPING
• Job Function INDIRECT
• Pay Type Salary
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• 7 Research Dr, Greenville, SC 29607, USA
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