Front Office Associate
Job Description
Looking to impact people's creativity and transform homes and lives? Our family team has been doing that for over 50 years ! Carpet & Tile Mart is a 3rd-generation family-owned AND operated flooring superstore. And with 15 stores filled with fashion-forward products, we are always looking for new family members to gain employee benefits and incentives like discounts, bonus program eligibility, paid vacation and sick time while interacting with a variety of customers in the most complete flooring superstore.
If you are ready to be a part of our 10-time award-winning family, apply today!
Seeking a reliable, organized Front Office Associate to assist in daily operations and clerical tasks using a positive attitude, strong work ethic, and customer service focus.
• LOMAX CARPET & TILE MART- POTTSTOWN 351 W Schuykill RD., Pottstown, PA 19465 LAUREN RANCK, STORE MANAGER
Job Responsibilities:
• Handle and record payments received and/or refunded from customer transactions
• Document and update customer accounts based on interactions and orders
• Answer phones
• Create and maintain customer purchase orders
• Handle customer inquiries and complaints
• Manage installation schedules and appointments
Job Requirements:
• Previous experience in customer service, front desk, or related fields
• Basic technology and math skills for computer use and calculations
• Capable of multi-tasking in fast-paced environments
• Professionalism with team player attitude
• Great customer service
• Excellent verbal and written communication skills
• Evenings and weekends availability
• Previous sales cashier and/or administration work a plus
We look forward to you joining the Team!
Company Description
We are a family run floor covering superstore carrying a wide variety of flooring options with thousands of area rugs IN STOCK, miles of the finest tile and natural stone, durable luxury vinyl tile, hardwood flooring from the USA, and of course the largest in-stock selection of carpet around. Operating in 15 Flooring Superstores serving Delaware, Pennsylvania, Maryland, South Jersey and South Carolina, we are seeking talented, highly energized, and experienced people to join our team! Familiarity with floor covering preferred, but we will train the right person.
We are a family run floor covering superstore carrying a wide variety of flooring options with thousands of area rugs IN STOCK, miles of the finest tile and natural stone, durable luxury vinyl tile, hardwood flooring from the USA, and of course the largest in-stock selection of carpet around. Operating in 15 Flooring Superstores serving Delaware, Pennsylvania, Maryland, South Jersey and South Carolina, we are seeking talented, highly energized, and experienced people to join our team! Familiarity with floor covering preferred, but we will train the right person.
Retail
Management and Manufacturing
Full-time