Engineering Supervisor
Position Summary: The engineering supervisor delivers service excellence and facilitates a positive guest experience while maintaining the overall operation of the maintenance department. This position is responsible for hotel maintenance including preventative maintenance and equipment repairs. _____________________________________________________________________________________
Performance Expectations
• Repair and maintain facility building and equipment.
• Perform and manage the preventative maintenance throughout the property such as mechanical, electrical, painting, carpentry and plumbing.
• Oversee general repairs, installations, operation, and preventative with regards to electrical, mechanical, air-conditioning, fire protection, carpentry, plumbing, masonry, painting, kitchen equipment, sound and AV, sewage, plants, etc.
• Assist management in hiring, training, evaluating, counseling, and motivating and coaching employees.
• Respond to elevator breakdowns.
• Maintain accurate maintenance records.
• Ensure all engineering service requests are responded to and resolved in a timely, courteous and efficient manner. Respond to guest requests and report guest issues.
• Maintain engineering work area in an orderly and clean fashion.
• Order, mark, and stock parts and supplies as needed.
• Assist in energy conservation by observing energy and utilities usage in the hotel.
• Assist in handling emergencies in order to protect our guests and team members and preserve the building and its systems during the emergency.
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Follow all company and safety and security policies and procedures.
• Follow proper lost and found procedures for items left behind in a guest room.
• Ensure uniform and personal appearance are clean and professional.
• Perform other tasks as requested by management.
Behavioral Expectations
• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while working in a fast-paced environment.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company
• Passionately provide personalized guest service
Hospitality
Management and Manufacturing
Full-time