The 202 room full service Crowne Plaza Greenville, winner of The Intercontinental Hotel Groups highest award, the Torch bearer award, for excellence in Customer service is seeking an experienced housekeeping leader with great attention to detail and excellence communication and people management skills to help continue our tradition of being one of the top 10 Crowne Plaza hotels in the United States. POSITION PROFILE: Manage the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. The following duties apply to a Executive Housekeeper: Must be able to multi-task  Must be able to deal with the housekeeping associates on a daily basis and address any issues they may have  Prepare daily boards for the housekeepers and houseman  Ensure that the Laundry area in properly staffed and running smoothly  Scheduling of department  Ordering and keeping track of established par stock of housekeeping supplies and chemicals  Inspect Rooms and ensure common areas have been cleaned and maintained properly Must be able to communicate with other departments in order to make sure things run smoothly.  Must be available to work AM or PM shifts 7 days per week  Managed a housekeeping staff of 30+ associates providing open communications, training, coach and counsel and provide performance feedback to ensure maximum efficiency. Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.  Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.  Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.  Respond to guest requests, concerns and problems to ensure guest satisfaction.  Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. Produce linen inventory as needed Experience : One to two years of employment in a related position with this company or other organization Skills and Abilities: Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job. Communicate information and hotel services to management, staff and guests. The Crowne Plaza Greenville is an EEO/AA/Minorities/Females/Disabled/Veterans employer and strongly supports diversity in the workplace.” The position offers competitive hourly pay and benefits which include….. Medical Dental Vison Long and short term disability Life insurance IHG Employee travel discounts Crowne Plaza Greenville 851 Congaree Road Greenville, SC 29607 www.CrownePlaza.com/gsp-ropermt Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: Day shift Morning shift Ability to Commute: Greenville, SC 29607 (Required) Ability to Relocate: Greenville, SC 29607: Relocate before starting work (Required) Work Location: In person
Salary: $33.1K - $37.4K a year
Employment Type: Full-time
Qualifications
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