Product Logistics Analyst
Job Summary
Consumer Cellular is seeking a detail-oriented and organized Product Logistics Analyst to join our exceptional team. In this role, you will be responsible for ensuring the accuracy of shipment records in reflecting the receipt of products shipped to us, resolving and reporting discrepancies, and working closely with internal and external partners to notify them of discrepancies for next actions as needed. This position requires excellent analytical skills, strong problem-solving skills, and proficiency in working with spreadsheets. It also requires effective communication and collaboration across Product forecasting/demand planning, supply chain, finance and other key internal teams and external partners in confirming discrepancies, tracking issues, and remedy actions.
Key Responsibilities
• Reconcile incoming and outgoing shipment records to invoices (30%), purchase orders, and delivery documentation to ensure accuracy. Assist in the development and implementation of standard operating procedures for shipment reconciliation and development and implementation of best-practice logistics processes to improve efficiency and accuracy. Maintain accurate and up-to-date records of shipments, discrepancies, and resolutions. Maintain accurate records of reconciliations, adjustments, and communications for audit and reporting purposes. Monitor shipment timelines and ensure compliance with company and regulatory requirements.
• Identify, investigate, and resolve discrepancies in shipment (20%) including damaged goods, missing items, and incorrect quantities. Utilize spreadsheets and other analytical tools to track, analyze, and report on logistics data.
• Product Setup (25%), work with product managers to input new products in NetSuite and fulfillment.
• Collaborate with internal departments and external vendors (15%), such as supply chain, finance, Dev Support, Accounts Payable, Retail, and operations, to verify shipment details and ensure timely resolutions of system or data errors. Provide weekly CC Store inventory transfer reports. Communicate across vendors and other external stakeholders to address issues related to shipments.
• Analyze logistics data to identify trends (10%), optimize processes, and reduce errors or inefficiencies.
Qualifications
• Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field (or equivalent work experience).
• 2+ years of experience in logistics, shipment reconciliation, or a similar role.
• Strong analytical and problem-solving skills with attention to detail.
• Strong analytical skills and proficiency in working with spreadsheets. Proficiency in using logistics management software and Microsoft Excel (pivot tables, VLOOKUPs, etc.).
• Excellent communication and interpersonal skills for collaboration with various stakeholders. Ability to be a team player and collaborate for optimum results.
• Ability to manage multiple tasks, meet deadlines, and adapt to a fast-paced environment.
• Knowledge of shipping regulations and freight documentation is a plus.
Preferred Skills
• Experience with ERP systems (e.g., SAP, Oracle, or similar platforms).
• Familiarity with international shipping and customs processes.
• Previous experience in a similar role at an OEM, carrier or similar product / supply chain environment
• Certification in logistics or supply chain management or similar experience is an advantage.
What We Offer
• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A collaborative and supportive work environment.
About Consumer Cellular
Consumer Cellular is the top-rated wireless provider that provides cellphones and no-contract service plans primarily to those 50+. Founded over 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, they have become well known for their 100% U.S. based, award-winning customer support. Consumer Cellular has been honored by J.D. Power as #1 in Customer Service among Value MVNOs, 18 Times in a Row, making it the Most Awarded Brand for wireless customer service. In 2024, the company was also ranked #1 in network coverage and customer satisfaction among wireless carriers from ACSI. Additionally, the company has been ranked on the Inc. 5000 list 12 timesConsumerCellular.com, by phone at (888) 345-5509, or in person at any of our CCI retail locations. For J.D. Power 2022 Wireless Customer Care Mobile Virtual Network Operator Study award information, visit jdpower.com/awards. Based on 2024 ACSI® Survey of customers rating their own Wireless Service Provider. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC. Learn more at theacsi.org. For cellphone tutorials, features, applications, and company news, connect with Consumer Cellular on Facebook, Instagram, and Youtube.
Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)
• Minimum Salary: $68,250
• Maximum Salary: $88,725
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.
• Competitive base pay with potential for shift differential, overtime and bonus pay
• Medical insurance (98% company-paid for full-time employee only coverage)
• Dental and Vision insurance (100% company-paid for full-time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30-day waiting period*
• 6 company-paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
• Long-Term Disability insurance (100% company-paid)
• Employee Assistance Program (100% company-paid)
• Education reimbursement
• Employee rewards program
• Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.
Pre-employment Background Check And Drug Screen Is Required.
Primary Location
United States-Arizona-Scottsdale
Other Locations
United States-Arizona-Phoenix, United States-Texas
Job
Warehouse
Schedule
Full-time
Travel
Yes, 10 % of the Time
Job Posting
May 5, 2025
Unposting Date
May 20, 2025
Telecommunications
Management and Manufacturing
Full-time