Are you calm under pressure, service-minded, and motivated by making a real difference? Greenville County Animal Care & Control is seeking a Communications Specialist to serve as the vital connection between the public and our Animal Control Officers. If your calling is to support both animals and the community that cares for them-and you thrive in fast-paced, high-stakes environments-this is your opportunity to join a team where your work truly changes lives every single day. In this role, you'll handle dispatch for both emergency and non-emergency calls, responding to residents through phone, email, and text. You'll guide people through emotionally charged or urgent situations with empathy and professionalism, helping to reunite lost pets with their families, ensure public safety, and get animals in crisis the help they need. You'll champion solutions that focus on keeping pets in homes and neighborhoods whenever possible, reflecting a progressive, community-centered approach to animal services. Alongside dispatch duties, you'll responsible for documenting reports, explaining local ordinances, and connecting callers to the right resources quickly and accurately. To succeed, you'll need sound judgment, excellent communication skills, and the ability to multitask seamlessly managing multiple calls, messages, and systems at once without missing a beat. The ideal candidate is tech-savvy and comfortable navigating GIS, AS400/CAD systems, Microsoft Excel, and multi-line phone systems. Strong verbal and written communication are essential, as is the ability to remain calm, compassionate, and solution-oriented in emotionally sensitive situations. Fluency in Spanish is strongly preferred, and familiarity with radio communication and 10-codes is a plus. A high school diploma or equivalent is required. Experience in dispatch, animal control, public safety, or customer service is a plus. Code : 1868-1 Type : INTERNAL & EXTERNAL Location : ANIMAL CARE SERVICES Posting Start : 04/28/2025 Posting End : 05/30/2025 Salary: $18.12
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Employment Type: Full-time
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