{"id":"242321","title":"Service Supervisor","department":"Vehicle Service","jobFamily":"Vehicle Service","location":"Nashville, Tennessee","description":"","jobDescription":"Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.","jobResponsibilities":"
• Lead, coach, and develop a highly engaged team of Technicians to achieve service output goals<\/li>
• Maintain appropriate shop records and inventories and manage smooth workflow in the service center<\/li>
• Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team<\/li>
• Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs<\/li>
• Monitor to ensure that all employees comply with safety regulations and the service center's safety program<\/li>
• Work with employees to manage schedules and resolve technical and personnel problems<\/li>
• Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements<\/li><\/ul>","jobRequirements":"
• Bachelor's Degree or equivalent experience<\/li>
• Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required<\/li>
• Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards<\/li>
• Excellent interpersonal and communication skills<\/li>
• Able to work a flexible schedule, including weekday and weekend overtime<\/li>
• Proficient with Microsoft Office Suite<\/li>
• Valid driver’s license required<\/li><\/ul>","jobVideo":null,"jobCompensationAndBenefits":"","applicationType":"002","isGrohmann":false,"timeType":"Full-time","subWorkerType":"","url":"\/careers\/search\/job\/service-supervisor-242321","sortPriority":51,"applyUrl":"https:\/\/tesla.avature.net\/Careers\/ApplicationMethods?jobId=242321"}