Athens, GA - Shift Lead
Job Overview
A Shift Lead will work behind the concession stand and box office, interacting with Guests to
make each experience magical and fun; assisting management in leading the theatre staff.
Shift Leads lead the frontline staff and ensures all tasks set forth by the manager are being
completed by the staff in a timely manner. This position is an extension of management and
reports directly to the General Manager.
This job requires you to work during the evening, on weekends, and occasionally on holidays.
Responsibilities
Job Duties include but are not limited to:
Greeting guests upon arrival and making them feel welcome.
Maintaining a positive, empathetic, and professional attitude toward guests at all times.
Responding promptly to guest requests.
Staying current on new releases and upcoming movies.
Work Point of Sale station for ticket and concession sales.
Be knowledgeable of the items offered by the theatre, including prices.
Communicating and coordinating as a team with your fellow colleagues.
Ensure customer satisfaction and provide professional guest support.
Able to lead and be in charge in the absence of management.
Cleaning, including clean and tidy workstation, concession and box office areas at all
times; clean auditoriums, restrooms and any areas as directed by theatre management
• including sweep/mop floors, pick up and empty trash in and around the building.
Obtain a Health Department "Food Handler's Permit within 30 days of hire if required by
individual state law or the local Health Department.
Completing any other duties as delegated or directed by your supervisor.
Qualifications
Must be 18 years of age at the time of hire.
Must have the availability to open and/or close regularly.
Great customer service
Possess a positive attitude.
The ability to run company errands and provide current vehicle insurance a plus
PHYSICAL DEMANDS
Physical Demands Include But Are Not Limited To
The employee will be required to stand, walk, sit, use hands, handle, or feel, reach with
hands and arms, stoop, kneel or crouch. Reasonable accommodations will be made for
disabilities, short term or permanent.
Must be able to move and transport up to 35 lbs.
Required
Preferred
Job Industries
• Other
Movies, Videos, and Sound
Management and Manufacturing
Full-time