Banquet Captain
Hotel
Greenville Embassy Suites
670 Verdae Blvd
Greenville, SC 29607
Banquet Captain
Full time
Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Profile
Reports To: Banquet Manager or All Purpose Manager
Equipment: Uniform
Primary Purpose
The primary purpose of the Banquet Captain is to provide guests with an excellent banquet experience, by
planning and implementing the serving details for the event.
Work Performed
The Banquet Captain will be tasked with the following duties, responsibilities, and assignments:
• Directs setting up for tables correctly and uniformly in assigned area using clean pressed linen, clean unspotted silverware, clean china with no chips or cracks, clean unspotted glassware;
• Confirm the table complements (salt, pepper, sugar, breadbaskets, etc.) have been properly cleaned and filled;
• Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner;
• Ensures the servers are ready to serve the meal when its prepared;
• Set-ups, serves and/or breaks down coffee breaks, receptions, other special functions as assigned;
• Maintain communication with the guest contact person for guest needs;
• Set-up, operate and dismantle audio-visual equipment;
• Be familiar with and maintain knowledge of maintenance and usage of all Audio-Visual equipment;
• Able to perform job of Banquet Associate and Banquet Bartender;
• Able to understand departmental forecasting to ensure appropriate staffing levels;
• Assist Banquet Manager or All Purpose Manager with scheduling, training staff, and inventory;
• Ensures service standards are being followed and takes corrective action when they are not;
• Guide, direct, and motivate banquet staff;
• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
• Any and all other work as required to complete the primary purpose of the position.
Qualifications
Required Prior Experience:
Previous customer service experience
Six months of banquet food service experience
Preferred Prior Experience
Prior leadership experience
Preferred Education
High School diploma or equivalent
Required Licenses/ Certification
Food Safety certificate or complete training during initial 90 days.
Alcohol certification or complete training during initial 90 days.
Physical
Ability to lift, pull and push up to 50 pounds.
Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift
Other
Must be flexible to working days, early mornings, evenings, nights, weekends and holidays.
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What’s In It For You?
At Atrium Hospitality , we believe in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, overcome challenges together, and embrace new ideas to improve.
• Career Growth & Learning – 40% of our management hires are internal promotions!
• Get Paid When You Need It – Daily Pay option available.
• Invest in Your Future – 401k plans with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off/Vacation Holiday- Enjoy exclusive Atrium Traveler discounts to explore new destinations.
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
Hospitality
Management and Manufacturing
Full-time