Job Type: Full time
Thank you for considering a career at Bon Secours!Scheduled Weekly Hours:40Work Shift: Days/Evenings (United States of America)Are you passionate about improving the patient's experience through high quality, convenient, and connected care delivery?   Welcome to urgent care, the way it should be. At Bon Secours Urgent Care, we understand the many complexities of life and healthcare, which is why our team strives to create a better, easier experience. Our clinics are designed to provide convenient, same-day care that is connected to services and a ministry passionate about making health care easier.   We are seeking highly motivated and skilled professionals who share a passion for excellence in care delivery, along with a desire to join a growing service line.  Apply today to learn more about opportunities available at our Bon Secours Urgent Care in Greenville, South Carolina!  As a full-time Urgent Care team member, you will enjoy contributing two 12-hour shifts and one 9-hour shift per week and a 6-hour shift on Fridays, including weekend rotations and paid Holidays allowing yourself plenty of time for friends, family, and self-care!  ​Patient Services Representative – Urgent Care –AugustaJob Summary:The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referrals, patient registration, verify demographics, obtain insurance cards and identification, and update medical records accurately and efficiently. In addition, the Patient Services Representative's responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. Essential Functions: Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful mannerProcess admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems Ability to answer internal and external calls in a friendly and helpful manner Must possess the ability to troubleshoot and resolve problems promptly Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediatelyCoordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients Other duties as assignedEducation:High School Degree or GEDAssociates Degree in Healthcare or related field (preferred, not required)Experience:Knowledge of medical billing procedures (required)Medical office software experience (required)Knowledge of medical terminology and basic knowledge of ICD-9 and CPT coding (required)Prior medical office experience (preferred, not required)Skills & Abilities:Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skillsEngage with staff and patients in a professional mannerBasic math skillsBon Secours is an equal opportunity employer.Many of our opportunities reward* your hard work with:Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much more *Benefits offerings vary according to employment status.Department: Urgent Care GVL -Augusta RoadIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.